At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people.
That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers.
We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement.
Benefits
- Medical and Dental
- Paid Time Off
- Competitive Pay and Bonus Structure
- Life Insurance
- Professional Development
- Holiday Pay
- 401(k) available at most locations
- Merit increase after 90 day probationary period, upon passing your evaluation
Responsibilities
- Answer customer calls and establish follows-up with service appointments.
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Follow up with missed appointments
- Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management.
- Utilize BDC tracking system daily.
Qualifications
- Bi-lingual English / Spanish
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills, including Word, Excel and Outlook (and preferably dual-screen experience)
- Able to work any days / hours the BDC is open
- Automotive knowledge a plus
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Bi-Lingual English/Spanish Customer Service Representative for Busy Multi-Dealership BDC
We strive to provide our associates with meaningful and challenging work, an engaging and collaborative environment, recognition for performance and opportunities for growth and advancement. Provide customers with initial product information and direct them to the appropriate dealership resources. T...
Call Center Customer Service Representative - $15.00 per hour - Hiring Immediately!
Pay Differential: $16 for Bilingual Spanish/English). Call Center Customer Service Representative role from home in the Dallas-Fort Worth area. Bilingual Candidates MUST BE fluent in Spanish & English. Call Center - Customer Service Representative. ...
Customer Service Representative
A company is looking for a Customer Service Representative. ...
Car Sales Representative Bilingual ( English / Spanish )
Please apply if you have worked as a car sales representative, car dealership, auto sales, internet sales, retail sales, customer service, salesperson, salesman, saleswoman, automotive industry, social media, commission-based jobs, real estate, insurance, jewelry store. With over 60 Dealerships, 7 S...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
TX - Customer Service Representative/ Inside Sales
The Industrial Inside Sales and Customer Service Representative will be responsible for sales of fluid conveyance products to businesses and industrial establishments over the telephone and internet. The Industrial Inside Sales and Customer Service Representative will maintain accounts and conduct d...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative, Full or Part Time
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative (Part-time)
Work from Home Survey Taker (Side Gig) We are looking for people who are motivated to participate in paid research across the country and local areas. This is a great way for you to make extra income at home as data entry clerk. Responsibilities: * Take part with work from home survey...