PART-TIME ESTATE HOST

Description

Position at Jackson Family Wines*

Estate Host

POSITION SUMMARY :

Under the general direct ion of and the direct supervision of the Estate Manager, the Estate Host is responsible for efficiently and effectively promoting the sale of wine and non-wine products through customer service and providing consumers with a meaningful wine tasting and experience.

All efforts are focused o n attaining monthly sales goals while providing gracious hospitality to consum ers and trade.

ESSENTIAL FUNCTIONS / DUTIES :

• Greets al l visitors to the Tasting Room, pours wines for tasti ng, discusses wine and responds to customer questions as appropriate.
• Ensures that every visitor enjoys their wine tasting experien ce and leaves with a very hi gh impression of our wines.
• Is knowledgeable about wines, accurately describes wines, wine making techniques, winery history, appellations, and unique aspects of wines.
• Effectively promotes and sells wine and Wine Club m emberships to customers.
• Handles routine purchasing transactions, including operating cash register, accounting of daily sales, and processing returns and discounts.
• Takes the initiative for self-development in the areas of our wines, our brands, general hospitality, and for acquiring effective sales techniques and acumen.
• Participates in company-sponsored wine educational and development opportunities.
• Maintains knowledge of current and new legal issues pertaining to inter-state shipping of wine to consumers and how they impact day-to-day wine shipments.
• Working with shipping department , facilitate s shipping of wine to customers and meets all compliance and regulatory requirements of wine shipments.
• Participates and assists with special hospitality e vents that occur at the winery.
• Washes and polishes glassware for Tasting Room.
• Assists with display and pricing of retail items and wines as needed.
• Represents winery at outside functions as required.
• Other duties as assigned.

JOB REQUIREMENTS :

Essential Skills, Experience, and Education :

• Shows commitment to excellence and high standards in work product.
• Possesses or can develop solid knowledge of wines and wine making processes.
• Consistently demonstrates outstanding customer service skills and poise and tact in working with the public.
• Proven ability to effectively and appropriately communicate with diverse client group.
• Possesses professional appearance and demeanor.
• Is flexible, can manage constantly changing priorities with enthusiasm.
• Fluent in English
• Demonstrates ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Strong computer proficiency and data entry experience, basic to intermediate knowledge of Word and Excel preferred.
• Possesses one to two years prior related experience.
• Has high school diploma or GED; two to four year college degree preferred.
• Must be at least 21 years of age.
• Must be able to work weekends and flexible schedules.

Physical Requirements :

• Ability to lift and move 50 pounds repeatedly.
• Ability to stand and walk for long periods of time.
• Ability to effectively stock wine, set-up and break down procedures, equipment, etc., and be able to utilize dolly cart and assist in moving heavy objects.
• Ability to understand and accurately follow written and verbal instructions.
30+ days ago