Responsibilities
Food Quality and Production : Accountable to ensure highest level of food quality and production to standards. Responsible for daily line checks, ongoing audits of consistency and quality, and follow up as necessary.
Recognizes opportunities for improvement, and implements the necessary changes. Develops standard operating procedures to maximize quality.
Ensures food preparation and delivery standards are met for banquet events and all outlets including restaurant, room service, concierge, and a la carte service.
Presentation / Menu Changes : Ensures outstanding presentation through use records and photographs, and monitors that plate set ups meet the photo-record standards.
Knowledge of menu changes, use records, and photographs.
Cost Control : Follows Holiday Inn procurement guidelines and applies good business judgment, controlling food cost while maximizing food and beverage revenue.
Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
Guest Service : Accountable for guest satisfaction by ensuring food and beverage standards are met. Identifies and addresses guest concerns in a timely and efficient manner.
Works side by side with kitchen staff to model appropriate operational standards including adhering to ticket times while maintaining high food quality.
Safety / Risk Management : Leads by example with food safety standards and food storage. Maintain quality food, beverage and kitchen / restaurant standards per Holiday Inn brand, local, state and federal regulations.
Ensures a clean and safe work environment, and follows all Holiday Inn procedures for guest / team member’s incidents.
Self / Workload Management : Responsible for effective self / workload management. Demonstrates clear written and verbal communication skills.
Promotes collaboration and positive, professional work environment. Adheres to all Holiday Inn Standard Operating Procedures.
Required Skills and Experience :
- REQUIRED SKILLS AND EXPERIENCE
- High school diploma or GED required.
- College and / or culinary degree or equivalent experience required.
- 2+ years of progressive cook or kitchen experience required.
- Must be detail oriented, have the ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members.
- Must be able to manage multiple priorities in a fast-paced environment.
- Physical Requirements :
- Ability to lift, push, and pull up to 50 pounds on a regular basis throughout shift.
- Requires ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the shift.
- Prefer 2 or more years as a cook in a restaurant or hotel of similar size and reputation for outstanding service. EEO AA M / F / Vet / Disabled