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Customer-Focused Team Member

Disc Replay
Troy, MI, US
Full-time

Join Our Team as a Customer-Focused Team Member at Disc Replay!

Are you passionate about delivering excellent customer service, working with video games and electronics, helping solve problems, managing multiple tasks, and thriving in a fast-paced, lively environment?

If so, you might be the perfect addition to our customer-focused team at Disc Replay!

At Disc Replay, we specialize in buying and selling video games, movies, electronics, and collectibles. Every day, customers bring us exciting items, and we offer cash on the spot. We then

resell these products to others who love gaming, movies, and pop culture. It’s an exciting atmosphere for enthusiasts of all kinds!

As a Team Member, your role will involve both purchasing and selling products. You’ll learn how to assess and price items brought in by customers.

On the sales side, you'll be assisting customers with inquiries, offering recommendations, and ensuring they leave with a positive experience.

This is an active, hands-on role. You’ll be on your feet throughout the day, engaging with customers and team members. Disc Replay stores handle a large volume of products, so attention to detail is key as you test and evaluate many different items.

Responsibilities

  • Ensure all customers have a great experience
  • Perform sales and buy transactions with our customers, focusing on the customer-experience and leaving a good impression
  • Help customers find product on the floor
  • Foster a positive, productive environment with your team and customers
  • Foster a team culture that embraces our 7 Core Values
  • Embrace change, take risks, and try new ideas to help our store grow and evolve

Requirements

  • Exceptional customer service skills
  • A friendly, positive personality
  • Prior retail experience preferred, but not required
  • Ability to multitask
  • Ability to work in a fast-paced retail environment
  • Able to stand for long periods of time and safely lift 50lbs without assistance

If you'd enjoy being in this type of environment, please apply as we'd love to hear from you!

At Disc Replay, we buy and sell video games, movies, electronics, and collectibles. Our customers bring us cool stuff all day long.

We pay cash on the spot to buy their stuff and then we resell it to others. Disc Replay is a great environment to be in for video gamers, movie buffs, and those into pop culture.

Thanks for reading, and we'll see you at "The Replay"!

30+ days ago
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