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CHIEF IMPACT AND INNOVATION OFFICER

CHIEF IMPACT AND INNOVATION OFFICER

ReliefWebWashington, DC, United States
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USA

CHIEF IMPACT AND INNOVATION OFFICER

Organization

  • CARE

Posted 26 Sep 2025 Closing date 26 Oct 2025

Job Summary

Reporting to CARE USA’s Chief Executive Officer (CEO) CARE is seeking an experienced and dynamic Chief Impact and Innovation Officer to organize and mobilize CARE USA’s broad technical expertise. This position is critical to driving CARE’s programmatic innovation for the next generation of impact. We want a leader who will drive our ambitions to triple our impact in the coming years.

Role

This role is accountable for CARE USA’s signature programs, program partnerships, digital impact, and value for money. They will shape implementation of the new FY26-FY30 CARE USA Global Strategy to lead, advocate and co-create with our partners as they sustain their communities and rise from poverty. The Chief Impact and Innovation Officer will be a key leader to realize the strategy’s 2030 goals of :

  • Helping 110 million women and their families access essential services they need to sustain themselves and their communities; and,
  • Enabling 70 million people to build savings and income through access to credit, markets and training.

    • The ideal candidate will work across multiple sectors, thinking outside the box, with a passion for quality, innovation, digital programming and driving impact at scale. They will have the ability to embrace a new and evolving organizational identity while mobilizing resources to shape the future of CARE. This will include leading the redesigned Program Strategy and Innovation Senior Leadership Team.

    The Chief Impact and Innovation Officer has a broad portfolio and leads and coordinates a senior team responsible for Program Strategy and Innovation and sustaining CARE’s Technical Thought Leadership, deepening sectoral and funder relationships, ensuring Program Strategy & Design is based on evidence and cost-effectiveness, and supporting consistent approaches to monitoring, evaluation, analysis and learning and knowledge management. This includes broad oversight of Food and Water Security, Education and Skills, Economic Growth, Global Health, Women and Girls, Resilient Futures, and relationship management with private sector partners.

    Responsibilities

    External Representation, Thought Leadership and Fundraising

  • Represent the CARE brand externally as a thought leader, messenger and storyteller in key fora such as donor convenings, private philanthropy meetings, panel discussions, podcasts, and interviews.
  • Partner closely with the CEO to engage donors, with a particular focus on brokering creative partnerships with the private sector.
  • Support engagement with the U.S. Government and key DC based stakeholders.
  • Work closely with the Marketing and Communications team to develop evidence-based storytelling and messaging content for a wide range of external audiences.
  • Build capabilities and expertise across Program Strategy and Innovation teams on story telling in simple language and ensure technical language and approaches are synthesized and translated into commonly understood terminology.
  • Communicate evidence of program impact to influence policies and stakeholder behaviors.

    • Private Sector Engagement, Partnerships, Product Innovation and Innovative Finance

  • Ensure product and business development by partnering with the Resource Development team across all funding channels (especially foundations, private, and philanthropic sector) to meet the organization’s revenue targets.
  • Support all fundraising and revenue-driving initiatives by overseeing the provision of technical expertise to CARE USA’s funding strategies and design and proposal process.
  • Broker new, innovative and impactful private sector partnership models.
  • Develop digital partnerships for impact to leverage cutting edge technology, specifically artificial intelligence tools.
  • Challenge traditional ways of thinking, catalyze, and integrate cross sectoral innovations and ideas especially for private sector.
  • Lead development of new resourcing models, specifically creative social financing and impact investing
  • Serve as representative of CARE’s technical development portfolio able to present CARE’s work clearly and compellingly in the U.S. marketplace.
  • Manage internal innovation value chain and system so that CARE achieves impact at scale. Build a pipeline for the next generation of innovative and integrated program models.
  • Cultivate powerful new partnerships and manage new ways of working with partner organizations to develop innovative external solutions for increased market systems enabled impact.
  • Build and maintain strategic partnerships with stakeholders including, but not limited to social enterprises, private sector, government, donors, and civil society.

    • Strategic Leadership and Team Management

  • Lead CARE’s program strategy towards the realization of the organization’s 2030 Impact Goals and revenue targets within CARE USA and externally in the sector.
  • Serve as organizational leader for the Sustain and Rise impact pillars.
  • Leads and coordinates the senior team responsible for the Food and Water Security, Education and Skills, Economic Growth, Global Health, Women and Girls, Resilient Futures, Impact, Learning, Knowledge, and Accountability, and evidence and learning portfolios.
  • Coordinate with key functions, including Advocacy, Humanitarian Affairs, and International Programs and Operations, to ensure high-quality design, implementation, and learning in all country offices.
  • Advance and support changes in organizational identity including an entrepreneurial mindset and new ways of working across sectors.
  • Attract, develop, coach, and retain global talent for a high-performing team, empowering them to perform.
  • Lead and foster team collaboration, communication, and cohesiveness, sustaining value and culture, and supporting staff during organizational change.
  • Oversee team budgets and fundraising and program reporting systems.

    • Required Qualifications

  • Master’s degree, or an equivalent combination of a bachelor’s degree and experience.
  • Fluency in English.
  • A dynamic professional with expertise and a minimum of 15+ years’ experience in international development, humanitarian programming, private sector engagement and government partnership.
  • Demonstrated excellence in leadership, team management, collaboration, development skills and decision making.
  • Multi-Sectoral experience including private sector and / or philanthropic sector, social enterprises and digital partners to scale impact.
  • Demonstrated track record and experience with impact investing, creative social financing and leadership in digital development.
  • Ability to prioritize CARE’s overall organizational interests over and above individual department interests.
  • Capable leader who brings teams together in a matrixed organization model.
  • Familiarity with international funding agencies.
  • Demonstrated fundraising ability with foundations and high net worth individuals.
  • Demonstrated network with private sector partners.
  • Demonstrated experience developing or managing innovation value chains.
  • Experience working with external digital partners and social innovation.
  • Experience brokering corporate partnerships with dynamic presentation skills for U.S. corporate audiences.
  • Experience in leading knowledge management and learning programs.
  • Organizational change management and strategic planning.
  • Dynamic and compelling presentation skills for a wide range of technical and layman audiences.
  • Planning, budgeting and financial management.
  • Understanding of the evolving roles of international NGOs.
  • Powerful Advocacy skills and excellence in public speaking.
  • Strong written skills and the ability to tell the story of CARE’s programs.

    • Preferred Qualifications

  • Fluency in one other major foreign language in addition to English.
  • Experience in forecasting industry growth and examining trends in global and local markets. Further, it includes the ability to identify opportunities, conduct supporter segmentation analyses, and collect competitor intelligence where possible.
  • Experience leading organizational restructuring efforts.

    • CARE is an Equal Opportunity employer. We provide equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, religion, ancestry, national origin, age, disability, marital status, or veteran status, or any other characteristics protected under applicable law.

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