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Executive Assistant & Office Manager

Executive Assistant & Office Manager

BUILD InstituteDetroit, MI, US
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Job Description

About BUILD Institute

Over the last 13 years, BUILD Institute has grown into a nationally recognized provider of micro-entrepreneurial education and support dedicated to serving micro-business owners who are the backbone of our community. We empower under-resourced and underserved individuals and communities to grow micro-businesses creating pathways out of poverty and building wealth for microentrepreneurs and their families, thereby promoting our participant’s financial, psychological, and physical health and wellbeing.

With more than 2,600 alumni, BUILD serves as a critical connector in the entrepreneurial ecosystem - providing training, capital access, mentorship, and community partnership to foster inclusive economic development.

About the Job

The Executive Assistant & Office Manager is a trusted partner to the Executive Director providing high-level administrative support while ensuring smooth day-to-day operations of the office and program support. This multi-faceted role requires exceptional organizational skills, discretion, and the ability to manage multiple priorities.

The ideal candidate thrives in both supporting executive leadership and creating a professional, welcoming, and efficient office space that enables team members, community partners and board members to do their best work.

Responsibilities

Executive Support

  • Provide executive support for the Executive Director, anticipating needs and proactively resolving conflicts
  • Serve as the primary point of contact for internal and external stakeholders on behalf of leadership
  • Track deadlines, priorities, and follow-up items to ensure timely execution of tasks
  • Handle sensitive matters with professionalism and discretion
  • Facilitate cross-functional communication and information flow
  • Draft, edit and manage email correspondence and internal documents

Office Management

  • Oversee the daily operations of the office, ensuring a professional, safe, and efficient workspace
  • Manage office supplies, equipment, and vendor relationships (IT, maintenance, utilities, etc.)
  • Support HR functions such as onboarding, maintaining team member files, and coordinating staff training logistics
  • Develop and maintain office procedures, policies, and organizational systems
  • Lead efforts to maintain a positive and inclusive workplace culture through thoughtful space management (meeting rooms, shared
  • spaces, events)

    Event & Project Support

  • Assist in coordinating and support of programs, community events, and team member activities
  • Support grant reporting and administrative compliance as needed
  • Provide logistical support for external and internal activities, program launches, or special projects.
  • Qualifications

  • Minimum 3–5 years of experience as an Executive Assistant, Office Manager, or in a similar administrative role
  • Nonprofit experience strongly preferred
  • Strong organizational, multitasking, and project management skills
  • Excellent written and verbal communication skills
  • High level of professionalism, discretion, and judgment
  • Proficiency with office software (CRM, Microsoft Office Suite, Google, Workspace, project management tools)
  • Ability to work both independently and collaboratively with diverse teams
  • Benefits

  • Full-time, exempt position with competitive salary (commensurate with experience).
  • Comprehensive benefits package including health, dental, vision, retirement, and paid time off.
  • Professional development and growth opportunities.
  • Hybrid work environment with flexibility for community engagement.
  • BUILD Institute provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, weight, amnesty, or status as a covered veteran under applicable federal, state, and local laws.

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