Description :
Air Treatment Corporation is a dynamic, collaborative work environment. We understand the expectations of highquality customer service, therefore we actively search and promote a cohesive team that is formulated to exceed expectations.
We are devoted to the growth of our employees and look to provide opportunities for advancement from within, while providing a robust benefit package to our team members.
Inside Sales Associate acts as a liaison between the Sales Engineers, clients, and manufacturers. Constant communication is required to provide general information, service, maintenance, and repair updates related to the different stages of the product / project.
Requirements : Pre-Bid Duties :
Pre-Bid Duties :
- Review plans and specifications provided by Sales Engineers and Inside Sales Engineers.
- Perform take-off of various Air Distribution Products.
- Use multiple factory software tools to create equipment selections, performance data and specifications.
- Generate quote letters and price summaries based on customer requests and / or project plans and specifications.
- Update and manage bid documents and quote requests in ATC CRM.
Project Management / Post Bid Duties :
- Create submittal documents for various products.
- Work with sales engineers to gain approval for submittals.
- Enter orders to factories.
- Enter stock orders in ATC CRM.
- Relay shipping information between factory and customer.
- Interact with credit team and CRM coordinators as needed.
- Track orders / shipments as necessary
- Assemble project closeout documents.
- Process warranty claims with manufacturers.
- Process and track RMAs with customers and manufacturers.
- Update and manage orders in CRM.
Additional Duties :
- Attend in-house factory training, ATC trainings, factory / webinar and online trainings.
- Demonstrate knowledge of location for factory literature and technical resources.
- Assist and direct customers with requests.
Required Skills / Abilities :
- Excellent verbal communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organization skills and attention to detail.
- Proficient in time management.
- Demonstrated problem solving skills.
- Proficient with Microsoft Office Suite (Outlook, Word, Excel), Internet Browser (Chrome), and related Microsoft CRM software.
Education and Experience :
- Prior experience in customer service highly preferred.
- Building Construction Industry Experienced Preferred.
Physical Requirements :
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
- Vaid driver's license and no major driving violations.
- Travel to meet with clients or potential clients will be required on occasion.
Compensation details : 50000-75000 Yearly Salary
PIa788a36372da-26289-35499627
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Inside Sales Associate acts as a liaison between the Sales Engineers, clients, and manufacturers. Review plans and specifications provided by Sales Engineers and Inside Sales Engineers. Perform take-off of various Air Distribution Products. Air Treatment Corporation is a dynamic, collaborative work ...
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