Business Planning & Operations Analyst, SMGS Ops - APO Business Operations, Partner Core

The AWS Partner Organization (APO) provides a unified, outstanding experience to customers working with partners. Our organization supports over 100,000 partners globally.

Our partners are our customers and we achieve success together, earn trust, and establish long-term, durable relationships.

Within the APO, Partner Core Foundations (PCF) is responsible for designing, delivering, and governing the AWS Partner Network (APN) value exchange with AWS.

This role leverages broad operational and technical skills to drive operational enablement for Partner Core functional teams, ensuring that both stakeholders and leadership have the necessary information to operate and execute efficiently.

You will function in a highly collaborative and cross-functional role, working with the several stakeholders supporting the extended AWS Partner Organization.

You are a proactive and action-oriented self-starter who can effectively navigate ambiguity and manage competing objectives in a lean, fast-paced organization.

You will be able to earn trust through relationship building and measurable performance. You will think strategically and analytically about business challenges, and possess a deep analytical background that contributes to Partner Core’s success in meeting its business objectives.

Your work will directly impact the strategy and decisions of the AWS Partner Organization that will better serve our customers in their journey to the cloud.

Key job responsibilities

• Be a hands-on business partner to functions within Partner Core Foundations, executing across four business pillars : Annual Planning, Rhythm of the Business (RoB), Business Insights, and Operational Enablement.
• Build mechanisms and operational plans related to annual planning, forecasting, and strategic priorities (e.g. OP1, OP2).
• Build and manage end-to-end goal planning mechanisms (e.g. defining, forecasting, target setting, attainment tracking, and get-to-green plans).
• Drive predictability through management of rhythm of the business activities, such as weekly, monthly, quarterly business and financial reviews, and other business cadences.
• Create, implement, and drive global standardization and automation of business processes, tools, and / or reporting, templates, methods, and cadences, including identifying and eliminating ineffective controls and procedures, and sharing best practices.
• Prepare business papers with insights, recommendations, or proposals with limited guidance.
• Ability to dive deep for answers by leveraging strong data extraction skills with actionable outcomes and / or solutions;

curate insights through analyzing historic data, trends, and variances; identify and mitigate gaps / risks and uncover opportunities.

• Collaborate closely with stakeholders and Partner Intelligence team to ascertain business needs, and to drive standardization, prioritization, automation of metrics, data, reporting, and dashboards.
• Develop relationships with Sales, Finance, HR, and other business partners.
• Serve as point of contact to manage escalations and resolutions.
• Support and deliver on other ad-hoc requests, projects, initiatives, and / or analysis, as needed.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work / Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent experience in Business Administration, Finance, Economics, Computer Science, Statistics, or related field
• 3+ years’ experience in a business / channel / sales strategy, operations and planning, or project and / or program management, or similar role within a global, high-growth technology company.
• Prior experience providing both oral and written communication that engages, influences, and facilitates decision-making processes with cross-functional peers, stakeholders and / or leadership.
• Prior experience defining requirements and using data and metrics to draw business insights.
• Ability to work with large amounts of data and Business Intelligence teams.

PREFERRED QUALIFICATIONS

• Understanding of cloud economics and / or experience working with cloud services.
• 3+ years’ experience using business intelligence tools to develop data and dashboards (e.g. QuickSight, Tableau, Power BI, QlikView, Domo);

ability to write and debug SQL queries.

• Experience developing and implementing systems / tools, leveraging GenAI capabilities.
• Experience in preparing and presenting data-driven documents, communicating complex concepts, and translating the results into actionable insights, deliverables, and outcomes.
• Demonstrated analytical skills with an independent ability to perform queries, working with large, complex data sets, data mining, inspection, and root cause analysis.
30+ days ago