Role : Workplace Receptionist
Location : Bellevue, WA
Reception
- Serve as the primary point of contact for employees, visitors, and vendors.
- Create a welcoming environment for all office guests.
- Greet, direct, and sign in visitors.
- Build strong relationships with office employees and leadership.
- Communicate office updates proactively to employees.
- Maintain the visitor log for both internal and external guests.
- Manage incoming and outgoing mail and packages.
Security & Health and Safety
- Collaborate with the Site Manager and Client's Physical Security and Health and Safety teams to maintain site safety and security.
- Report and assist with security and safety issues, inspections, and training.
- Manage inventory, distribution, and tracking of temporary access badges.
- Create and manage access badges for new employees, maintaining accurate logs.
- Conduct periodic badge audits.
- Coordinate with building management to update employee building access lists.
- Assist in emergency drills and overall office safety.
Administration
- Report to the Bellevue Workplace Site Manager.
- Assist with office supply inventory and ordering.
- Help ensure employees remain productive and satisfied in the office.
- Manage all mailroom operations for incoming and outgoing items.
- Support Dayporter with cleaning, stocking, and maintaining office F&B programs.
- Direct employees to internal resources and tools.
- Assist with event setups and conference room bookings.
- Prepare conference rooms for in-person and virtual meetings.
- Provide support for Workplace projects, as capacity allows.
- Assist on-site vendors with access and support.
- Maintain the organization and appearance of the lobby and office.
- Complete research projects and miscellaneous tasks as assigned.
Skills and Abilities
- Proficient in Mac OS X and G Suite.
- Experience in hospitality, customer service, or employee experience is preferred.
- Strong attention to detail, with excellent organizational and time management skills.
- Ability to multitask and adapt in a fast-paced environment.
- High level of professionalism and a strong customer focus.
- Positive attitude and strong social skills.
- Excellent problem-solving abilities.
- CPR, AED, and First Aid certification nice to have, but training provided if needed.
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