A company is looking for a Sr. Technical Support Specialist to join their Premier team, supporting enterprise customers.Key ResponsibilitiesAssist customers via email or chat, troubleshooting issues and answering questionsMeet and exceed individual performance metrics for a Technical Support SpecialistContribute to strategic projects and advocate for bug fixes with the Integration Quality TeamRequired QualificationsAt least 4 years of experience in customer support in the SaaS industryExperience troubleshooting APIs is preferredAbility to work a full-time schedule that includes weekendsStrong productivity and efficiency in handling customer inquiriesDemonstrated accountability for outcomes and metrics
Senior Technical Support Specialist
Motion Recruitment Partners - Senior Technical Support Specialist. Our client, a leading home builder out of Houston, is looking for a Senior Technical Support Specialist for their team. They are looking for a Support Technician skilled with Windows and Microsoft-based technologies. Proven experienc...
Senior Technical Support Engineer
A company is looking for a Senior Technical Support Engineer to provide enterprise-level support to customers and partners. ...
Technical Support - Customer Care Specialist
Based in Dallas, Texas, we are seeking a Technical Support - Customer Care Specialist to serve as a primary point of contact for our end-users. Our Technical Support - Customer Care Specialists interact daily with our end-users predominantly via email (80%) and phone (20%), with the goal of first co...
Senior It Documentation Specialist (it Technical Writer)
IT Documentation Specialist (IT Technical Writer). IT Documentation Specialist is responsible for supporting the IT department in implementing, maintaining and improving IT governance frameworks, policies, and procedures. Defines and documents CCF documentation standards and processes supporting doc...
Senior Claims Technical Operations Specialist
Senior Claims Technical Operations Specialist. The Technical Operations Specialist position will work with internal and external stakeholders and will report to the AVP of Claims Operations. The Technical Operations Specialist will work with business leads to bring national initiatives to the local ...
HVAC Equipment Technical Support Specialist - Advanced Distributor Products
Offer on-site technical support and guidance for complex issues that cannot be resolved remotely. Lead initiatives to streamline technical support processes and improve overall service delivery. Conduct regular reviews of technical support operations and implement strategies to enhance efficiency an...
Technical Routing Specialist, AWS Support BizOps
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. We are looking for a talented Tech Routing specialist to join the AWS Support Business Strategy, Analytics and Data Science team to lead the routing policy building, ...
Senior Technical Specialist
The Senior Technical Specialist maintains core product line building code compliance, ensures new products and systems are code compliant, participates in internal product and system development teams, answers project-specific questions, reviews project drawings to make recommendations, works with t...
Sr. Technical Support Engineer, United States Government, VM Specialist
You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. Publish Technical Support Bulletins and other technical documentation in the Knowledge Base. Your quick th...
Access Control Technical Support Specialist
We're looking for an exceptional Access Control Technical Support Specialist to provide exceptional support and care to our valued dealers. Access Control Technical Support Specialist. Resolve complex technical issues related to access control systems. If you're a dedicated, knowledgeable profession...