Technical Support
Location : Salem, VA
Duration : 12 Months
Client : VDOT
Job Id : (746406)
- candidates local to the Roanoke / Salem, VA area required
- candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions, working with end users within the assigned district
- MUST possess a valid driver's license and have a clear driving history - will drive state vehicle
- Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions.
- Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams.
- Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices.
- Ability to communicate effectively verbally and in writing with individuals and groups. Experience working with help request tracking and reporting tools.
- Strong Customer Service skills that include a customer first attitude.
- Position is responsible for agency-specific end user support throughout Salem District VDOT.
- Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner.
- Troubleshoot hardware and software issues.
Technical Support Analyst
A company is looking for a Solution Support Analyst - Americas. ...
Technical Support 2 ONSITE Salem, VA
Position will primarily focus working with field staff with new technology and support of devices. Position is responsible for agency-specific end user support throughout Salem District VDOT. Qualifications Type Category Qualification Description Competency Required Skills Others Help desk support H...
Bilingual Technical Support Analyst
A company is looking for a bilingual Technical Support Analyst responsible for providing remote customer service support. ...
Sr Technical Support Engineer - 30141
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. Able to provide Technical direction to other Technical Support team members. Technical Support role supporting business software applications. This is a very dynamic role where you wi...
Pre-Sales Technical Support Representative
A company is looking for a Pre-Sales Tech Support Representative to provide technical support and expertise in pre-sales activities. ...
Technical Support 2 ONSITE Salem, VA
Position will primarily focus working with field staff with new technology and support of devices. Position is responsible for agency-specific end user support throughout Salem District VDOT. ...
Technical Support Engineer
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. Solve complex technical support inquiries via telephone, live chat, and ticket interaction...
Federal Technical Support Engineer
Visit customers on site regularly, including support ticket resolution and outage (on/off hours) resolution. ...
Senior Technical Service Support Manager
This team member will be responsible for direct customer-facing activities that include scheduled proactive technical visits in support of sales goals, supporting customer quality claim resolution, troubleshooting product quality and runability concerns for customers and mills, providing technical l...
(Remote) Technical Support Engineer
Silverblaze is looking for a Technical Support Engineer to join our team!. We are seeking highly skilled and adaptable Full Stack Technical Support Engineer. As a Technical Support Full Stack Engineer, you'll have the opportunity to tackle diverse challenges, from troubleshooting complex issues to e...