Secure our Nation, Ignite your Future
ManTech is seeking an VTC Technician to join our Air Force / Space team at Eglin AFB . The VTC Technician's primary function is to support the United States Air Force’s 53rd Wing Technical Support Services (53rd WTSS) contract.
Responsibilities :
Tier I & II customer support
Scheduling conferences using Cisco’s TelePresence Management Suite (TMS)
Responding to system outages and taking appropriate action(s) to alt-route and / or use available failover / back-up capabilities to meet VTC client needs
Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and / or upgrades
Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out
Basic Qualifications :
2 or more years of experience with hands-on / practical experience in the installation, configuration and operation of classified and unclassified VTC systems
Bachelor’s degree in related discipline from an accredited college or university. 2 additional years of experience may be substituted for a degree
Active / valid DoD 8570.01-M IAT-II certification
Working / practical knowledge and understanding of IP networks and how they are implemented as part of VTC systems
Experience providing Tier I and II customer support of VTC systems
In-depth understanding of networking theory and ability to apply the same.
Experience with configuring and managing Cisco switches.
Experience with General Dynamics Type 1 encryption devices (e.g. TACLANE).
Familiarity with audio / video standards (e.g. H.323 / SIP protocols).
Working knowledge of Cisco TelePresence Management Suite
Hands-on experience conducting site surveys remotely and on-site to determine specific requirements for new VTC system installations and / or upgrades
Practical experience conducting on-site VTC system installations to include end network device configuration, equipment installation / configuration, and system check-out.
Security Clearance :
Current Top-Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a polygraph.
Physical Requirements :
Must be able to remain in a stationary position 50%
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations
For all positions requiring access to technology / software source code that is subject to export control laws, employment with the company is contingent on either verifying U.
S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law.
ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer.
We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000.
ManTech is an affirmative action / equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply.
ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity / affirmative action policies.
ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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