Revenue Cycle Trainer (Full-Time)

Revenue Cycle Trainer

Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you've got what it takes to join our TIC team? Keep reading

Wondering what a day in the life of a Revenue Cycle Trainer at The Iowa Clinic might look like?

The Revenue Cycle Trainer is responsible for designing, developing, and delivering comprehensive training programs that ensure all Revenue Cycle stafffrom new hires to tenured employeeshave the skills and knowledge to meet organizational goals. This role partners closely with subject-matter experts to create role-based, up-to-date instructional materials, administer training schedules, and track effectiveness.

Job Duties and Responsibilities

• Conduct needs assessments to identify training gaps and prioritize content development
• Design, develop, and maintain role-based training curricula.
• Create engaging instructional materials (presentations, job aids, e-Learning modules, videos)
• Facilitate new-hire orientation and refresher sessions for all Revenue Cycle functions (registration, coding, billing, collections)
• Implement and manage an annual and periodic training calendar, ensuring timely completion of required courses
• Maintain, review, and update policy & procedure documentation as processes evolve
• Solicit, incorporate, and action feedback from trainees, supervisors, and SMEs to continuously improve training quality
• Partner with Data Analyst to validate data elements for training reports and assist in producing weekly / monthly training metrics
• Track and report on training completion rates, knowledge-check scores, and overall program effectiveness
• Provide one-on-one coaching and support for staff requiring remedial training or skill reinforcement
• Stay current on industry regulations, system updates, and best practices in Revenue Cycle management
• Assist during system implementations or major process changes by developing "train-the-trainer" programs and communication plans
• Other duties as assigned.

Knowledge, Skills and Abilities Required :

This job might be for you if

Minimum Job Qualifications

Education : Bachelor's degree in healthcare administration, Finance, Education or related field

Licensure / Certification : None

Work Experience : 2 4 years of experience in Revenue Cycle operations (e.g. patient access, coding, billing, AR); 1 2 years of relevant training experience

What's in it for you