Job Description
Job Description
JT Reisdorph - State Farm Agency, located in Austin, TX 78735, is currently looking for a talented, caring, professional to join our team as a Customer Service Representative.
This is a low-pressure position focused on Customer Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to :
- Answer phones and greet clients.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
You will receive :
- Salary with bonuses
- 401(k) matching
- Flexible schedule
- Paid time off
- Professional development assistance
Requirements :
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain prior to start date)
- Life and Health license (must be able to obtain prior to start date)
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative, Store
Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions. Provides the highest level of customer service. Must have excellent customer service skills. Takes payment information and other required information such as addresses and phone numbers for...
Customer Service Representative- CSR
Customer Service Representative. Here’s what you can expect working in Patient Registration (Customer Service): . Excellent customer service experience. ...
Customer Service Representative- Bilingual Spanish Preferred
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than ava...
Customer Service Representative - TurboTax (WFH)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative (Remote Site - TX)
SWBC is seeking a talented individual to provide customer service in a fast paced, inbound call center environment for Financial Institutions. Online Banking assistance, Card Services, assist with debit card fraud alerts, gathering information for loan applications and any additional duties assigned...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Senior Customer Service Representative
In the role of Senior Customer Service Representative, you will be responsible for answering inbound calls from policyholders and their representatives that have questions regarding an existing Long Term Care policy. Excel at customer service (minimum 1 year experience, preferably in a call-center e...
Customer Service Representative - Intuit (Remote)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - State Farm Agent Team Member
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Lizzy Jarvis State Farm Account is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. Work alongside y...
Office Admin / Customer Service Representative
Office Admin / Customer Service Representative. Office Admin / Customer Service Representatives the following benefits:. As an Office Admin / Customer Service Representative, you play a vital part in our company being able to operate smoothly. OUR IDEAL OFFICE ADMIN / CUSTOMER SERVICE REPRESENTATIVE...