Job Description
Job Description
Description :
Service Supervisor : Building Connections In Home Care
Senior Solutions Home Care is looking for a hands-on Service Supervisor to strengthen our relationships with caregivers and clients while ensuring top-quality care in the field.
Senior Solutions Home Care is an established, independently owned, non-medical home care agency focused on providing compassionate care (ADL's) to elderly and disabled residents within our communities.
The coverage area for this role includes : Knox, Monroe, Roane, Blount, Loudon, McMinn, Campbell, Scott, Morgan, Anderson, Union, Bradley, Hamilton, Polk, Rhea, and Meigs.
Your Day-to-Day :
- Travel frequently within your assigned geographical area to conduct on-site client visits and assignments
- Facilitate field staff hiring days at the local regional office or a designated alternate hiring location
- Build and maintain strong relationships with caregivers and clients
- Perform initial and ongoing client assessments, including admissions
- Provide direct support to caregivers through training and mentorship
- Assist with scheduling, glove deliveries, and PERS installations as needed
- Business development, marketing, and other community engagement efforts
You'll Thrive in This Role If You Have :
- Prior experience in Home Care or related fields (preferred)
- Excellent interpersonal and communication skills
- Strong organizational abilities and attention to detail
- Proficiency with computers and technology
What We're Looking For :
- Someone comfortable with frequent local travel
- Someone comfortable completing their tasks in a variety of environments
- A team player who can build rapport with caregivers and clients
- An individual who is passionate about improving the lives of others
- A flexible problem-solver who can adapt to changing situations
Why Join Our Team?
- Make a direct impact on the quality of care in your community
- Enjoy a varied workday that combines office and field work
- Be a part of a supportive team dedication to compassionate, high quality care
What Are the Benefits?
- Medical, dental vision insurance
- 401K
- Paid Time Off (PTO)
- Company car with gas card
- Access Perks -Nationwide Discount Program
- 8 Holiday Office Closures
- Weekly Pay
- On-Demand Pay Advances
- Employee Assistance Program
Requirements : Requirements
Requirements
- High school diploma or GED equivalent required
- Strong computer and technical skills required
- Additional education from an accredited vocational school or college preferred
- Prior experience with home care preferred
- Excellent interpersonal, organizational, and communication skills
- Excellent time-management, problem-prevention, and problem-solving skills
- Ability to maintain confidential information and adhere to all HIPAA guidelines and regulations
- Must have reliable transportation, valid driver’s license, and state required
- Ability to pass a background check and drug screen per company standards
- Ability to maintain a professional appearance and demeanor
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer
- Must be willing to travel to various site locations
- Must be able to lift 15 pounds