Our Company : BCI Brands designs, sources, and markets nationally and internationally an extensive range of women's career, casual sportswear, and dresses.
Their products are sold through all primary retail distribution levels principally under various trademarks and under private label brand names, such as Ted Baker, Vince Camuto, CeCe, 1.state and Parker.
Responsibilities :
- Manage and process sales orders from major national retailers including :
- Bulk order entry
- Inbound EDI PO processing and bulk order matching
- Review of unconfirmed orders
- Review of open orders against on hand in inbound supply to identify and resolve issues such as late delivery, shortages, etc.
- Allocate and drop picks to 3PL’s
- Manage open picks at 3PL warehouses in conjunction with on-site BCI Brands team, including timely routing and shipping of orders
- Track inventory, allocate orders, drop picks and manage orders received via EDI and manually.
- Liaise with Production, Logistics and 3PL warehouse teams regarding the status of sales orders, production and inbound shipments required to fill them, as well as the need for any extensions, shortages, etc.
- Cooperate closely with sales team to ensure timely and accurate information sharing and communication of order status updates, extension needs, etc.
Requirements
- Minimum 4+ years of experience in sales operations and / or customer service
- Experience with ERP systems required (Exenta or BlueCherry strongly preferred but not required)
- Must have strong Excel skills
- Organized and detail-oriented with strong follow-through
- Highly motivated
The salary range for this full-time, permanent role is dependent upon experience between $85-100k.
Note : This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.
BCI is an Equal Opportunity Employer
Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.
Benefits
- Health Benefits (Medical, Dental & Vision)
- Life Insurance
- Flexible Spending Account
- 401k Program
- Paid Time Off
- Robust Holiday Schedule
- Training & Development
- Growth Opportunities!
Enterprise Customer Success Manager (NYC)
You will be responsible for effectively onboarding these accounts onto our services, spur usage in the early stages and ongoing, and build high customer satisfaction. Partner with Sales and Professional Services to develop a plan for making Box a part of each customer's core architecture. You will w...
Sales & Customer Service Associate
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations. Provide outstanding customer service and help e...
Sr Customer Success Manager, Strategic Account Services
The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an op...
Customer Service Manager
Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduc...
Customer Service Lead, Customer Service Associate, Allocations, Shipping
For Customer Service Lead: 5+ years in customer service; ideally within the apparel industry. For Customer Service Associate, Allocations, Shipping: 2+ years in customer service; ideally within the apparel industry. Manage, Oversee, and support the Customer Service Associate. Communicate all issues/...
Technical Account Manager, Post-Sales - SME
The Technical Account Manager is in charge of managing the relationship with Small and Medium Enterprise customers and the primary responsibility is to ensure the customer’s satisfaction. The Post-Sales Account Manager will be responsible for renewing and upselling his/her client base quarterly and ...
Account Manager- Legal Services
Due to growth, our client is in need of an Account Executive to sell its services and solutions to law firms and insurance agencies. Responsible for the sales of digital legal support services. Our client is a disruptor of services towards the legal & insurance industries. If you reside in and aroun...
Technical Account Manager, Enterprise Services - Bloomberg Financial Services
Technical Account Manager, Enterprise Services - Bloomberg Financial ServicesBloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Partnering with the account tea...
Sales & Customer Service Associate
Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations. Provide outstanding customer service and help e...
NE Region Outside Sales Representative / Account Manager
Outside Sales Representative/Account Managers are responsible for growing current client accounts while also pursuing new accounts. Service existing accounts with the goal of nurturing relationships and increasing sales. Set up new accounts to increase market share and bolster overall sales volume. ...