You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company’s success.
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day.
And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business.
And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.
Find your place in risk and analytics on #TeamAmex.
The Global Risk & Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations.
GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.
Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.
The objective of Operational Risk Management (ORM) Governance team is to develop, oversee and strengthen the organization’s Operational Risk Management (ORM) framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices.
The Audit & Regulatory Engagement team will support ORM internal and external exams and audits, ensure timely closure of findings, educate partners with an examiner and regulator mindset and streamline and enhance the efficiency and effectiveness of ORM exam management process.
The Director, Audit & Regulatory Engagement will :
- Support the day-to-day internal and external exam management process, working across enterprise functions
- Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner
- Partner with ORM teams and advise on responses to exam inquiries
- Streamline and enhance the efficiency and effectiveness of ORM exam management processes
- Review and enforce compliance with enterprise policies
- Lead ORM exam and findings communications with committees (e.g, Operational Risk Management Committee) and share insights and lessons learned across forums (e.
g., community of practice)
- Be a thought leader and share insights, best practices, etc. across the enterprise
- Recruit and lead international team of high performing risk management professionals
Qualifications :
- 6+ years in operational risk management (e.g., within Risk and / or Internal Audit function)
- Understanding of critical operational risk management lifecycle activities
- Excellent project management, communication and interpersonal skills, with an ability to interact and obtain buy-in from senior BU / tech counterparts
- Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and / or operational standards
- Strong analytical and problem-solving skills, with an ability to analyze data, identify trends and evaluate risk scenarios effectively
- Experience supporting risk exam management processes preferred
ORMCM
Salary Range : $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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