Description - Schedule mobile notary appointments by call, text and email for real estate transactions received through our software for appointments around the country.
Ideal Candidate - Has Escrow, Notary Signing Agent or Lending experience and enjoys finding solutions for customers. Applying from Hawaii is preferred.
Shifts Available - Full-time, Monday through Friday; 11 : 00 am - 7 : 00 pm or 12 : 00 pm - 8 : 00 pm Pacific Standard Time (8am - 4pm and 9am - 5pm HST)
Responsibilities
- Schedule inbound notary signing agent appointment requests through CSN software
- Coordinate with customers and notaries by phone, email and text
- Communicate with scheduling team through messaging app
- Work with management to meet customer's needs
Qualifications
- Three years of customer service
- Excellent phone etiquette
- Excellent verbal and written skills
- Ability to multitask, organize, and prioritize work
- Quiet work environment
- Updated computer (extra monitor is helpful)
- High-speed internet
- Working knowledge of computers and the operation of standard computer programs (Google Suite, Microsoft Office Suite, etc.)
- Ability to be flexible, handle multiple tasks and show initiative
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