CATERING SALES MANAGER

Location : Vail, CO, US

Join the team at Vail a place thats Like Nothing on Earth.

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

The The Hythe, A Luxury Collection Resort, Vail is looking for a hard-working team member to join our sales team. This role comes with great benefits of being both a Vail Resorts Employee and a Marriott Associate with competitive hotel discounts for employees as well as friends and family worldwide at Marriott.

Apply today to find out more information!

Job Summary :

The Catering Manager will work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.

Responsible for preparing all event documentation and coordinates with hotel departments and customers to ensure consistent, high-level service throughout pre-event, event, and post-event phases of hotel events.

This position handles social events (including but not limited to weddings), wedding room blocks, catering / meeting only events, as well as all sizes of group business.

Job Responsibilities :

• Respond in a timely manner to incoming group / catering opportunities that are within predefined parameters. Refer opportunities to appropriate sales associate if business is outside these parameters.
• Understand the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and how to sell against them.
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Transfer accurate, complete, and timely information to property in accordance with brand standards.

• Understand and actively utilize company marketing initiative / incentives to close on business.
• Follow up on opportunities uncovered by business development.
• Effectively resolve guest issues that arise as a result of the sales process. Brings issues to the attention of Sales / Events Office leadership team as appropriate.
• Coordinate and communicate verbally and in writing with customer (internal and external) regarding event details.
• Manages group room blocks and meeting space for assigned groups.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Conducts pre- and post-event meetings as required to review / communicate group needs and feedback.
• Integrates current trends in event management and event design.
• Ensures billing accuracy and conducts bill reviews with clients prior to final bill processing
• Ensures the Event Management team leads the charge in regard to Event Satisfaction success (educating staff and clients about ESS surveys / scores and being the hotel leader in continually improving scores).
• Is actively involved in revenue enhancement programs to increase the sales of conference and catered events
• Attends daily and weekly meetings as required
• Maintain, update and project group catering revenue and room block information for assigned groups

Job Qualifications : Required :

Required :

• College degree required with emphasis in Business Administration, sales, hospitality or related field.
• Minimum one year in hospitality sales related function
• Above average proficiency with Microsoft Office
• Ability to read and comprehend complex correspondence. Ability to effectively present detailed information both verbally and in written form to employees, managers, executives and guests.
• Excellent written and verbal communication skills

The budgeted range starts at $45,000 - $55,250 . Actual pay will be adjusted based on experience.

The perks include a free ski pass, and a set of benefits including...

• Medical, Dental, Vision insurance, and a 401(k) retirement plan
• Hourly employees are generally eligible for accrued Paid Time Off (PTO), Extra Time Off (ETO) and Sick Time. Salaried employees are generally eligible for Flexible Time Off (FTO)
• Paid Parental Leave for eligible mothers and fathers
• Healthcare & Dependent Care Flexible Spending Accounts
• Life, AD&D, and disability insurance

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests *and* our employees.

Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo.

Whether youre looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.*

Requisition ID 409826