Search jobs > Phoenix, AZ > Audio visual manager

Sales Manager, Audio Visual-Renaissance Phoenix Downtown

Encore
Phoenix, US
Full-time

Job Details

Description

Position Overview

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.

Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel.

Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.

Key Job Responsibilities

Revenue Generation

  • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology.
  • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.

encoreglobal.com, venue booking system, or other sources as assigned.

  • Effectively collaborate with vendors and other departments / divisions of the company to capture and service events.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.

Relationship Management

  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
  • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
  • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.

Sales Accountability

  • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
  • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
  • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
  • Learn and adopt all SOPs related to the role and any new initiatives / programs that are implemented.
  • Maintain knowledge of new product / service offerings and emerging technology supporting meetings and events.

Job Qualifications

  • BS / BA or 1+ years of Encore or equivalent experience required
  • 1 year technology sales or hospitality experience preferred
  • Prior sales experience in audiovisual is a plus
  • Knowledge of hospitality industry and sales processes preferred
  • Technical aptitude and computer proficiency required
  • Strong written and verbal communication skills

Competencies (by Core Values)

Deliver World Class Service

  • Hospitality
  • Ownership

Do The Right Thing

Demonstrates Self-Awareness

Drive Results

Ensures Accountability

See The Big Picture

  • Decision Quality
  • Manages Complexity

Value People

Collaborates

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https : / / psav.

sharepoint.com / sites / HR / SitePages / Competency-Supported-Talent-Management.aspx).

Work Environment

Hotel

Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust.

The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.

Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

6 days ago
Related jobs
Promoted
AVI Systems
AZ, United States

Planning, directing, and carrying out electronic communications and audiovisual installation projects from initial point of sale to final customer acceptance. Prior experience in the service, installation, or design of audiovisual and presentation systems. We cross the entire spectrum of business, g...

Promoted
Millwood, Inc. Packaging Supplies & Equipment
Phoenix, Arizona

As a member of our sales team, you will sell unit load products and solutions including, but not limited to, pallets, lumber, packaging films, tapes, strapping, and packaging machinery in a consultative, professional, and highly competitive sales environment. Document all activity in Salesforce. Wor...

Stretch Lab Phoenix/Scottsdale
Phoenix, Arizona

StretchLab is seeking an experienced Sales Manager to oversee sales and operations. The ideal Sales Manager will oversee all Studio functionality from Sales to Flexologists. Confident in generating personal sales and training Sales Reps in sales. Drive Membership sales through outside sales and busi...

Renaissance Phoenix Downtown Hotel
Phoenix, Arizona

Renaissance bartenders have the knowledge and passion to create intriguing, indigenous, and delicious cocktails. The Renaissance bartender is not just a beverage enthusiast, but also the host of the space. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhood...

Philips
Phoenix, Arizona

Sales, Account Manager - Disease Management Solutions (Phoenix, AZ). Your skills include a strong understanding of business objectives along with knowledge of sales processes and procedures with proven sales success. Account Manager, Disease Management Solutions. The Philips Disease Management Solut...

The Cigna Group
Arizona Work at Home
Remote

Responsible for the execution of the Cigna Medicare strategy for local topline sales agencies, directly contracted agents, and broker down-line sales within their market for the book of business they manage through training, relationship. Execute on national topline strategies with downline sal...

AVI Systems
Phoenix, Arizona

Phoenix, AZ, 4710 E Elwood St, Phoenix, Arizona, United States of America. Planning, directing, and carrying out electronic communications and audiovisual installation projects from initial point of sale to final customer acceptance. Prior experience in the service, installation, or design of audiov...

RideNow Powersports
Phoenix, Arizona

Assist General Manager with operational functions including inventory, accounting audits, performing managerial calls to customers, interviewing potential new team members, and more. Meet company objectives for sales and set individual targets with your team. Track and report sales and performance d...

Anastasia Beverly Hills
Phoenix, Arizona

The Territory Sales Manager is primarily responsible for achieving retail sales goals and staying within allocated spending budgets in an assigned territory. In this role you will work as a brand ambassador to develop and grow ABH business in partnership with store teams by building strong collabora...

Sonsray Machinery- Phoenix
Phoenix, Arizona

The Sales Professional is an outside sales position and shall be responsible for attaining new business and a satisfactory sales volume and gross profit margin while maintaining accurate marketing information through the CRM system. Outside sales position and will be responsible for the entire line ...