Job Description
Job Description
Are you a recent high school or college graduate eager to kickstart your career in banking? Join our team at QNB Bank's Upper Perkiomen Valley Office in Pennsburg, PA as a Full-time Financial Services Representative (Teller).
Working onsite, you'll have the opportunity to grow and thrive in a dynamic banking environment.
As an entry-level position, you can expect a competitive hourly wage starting at $17.00. Take the first step towards building a successful career in the financial industry with us! You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts.
Apply now and embark on a rewarding journey with QNB Bank.
Day to day as a Full-time Financial Services Representative - Upper Perkiomen Valley Office (Teller)
As a Full-time Financial Services Representative (Teller) at our Upper Perkiomen Valley Office in Pennsburg, PA, you can expect to assist customers with various banking transactions, including deposits, withdrawals, and check cashing.
You'll have the opportunity to provide exceptional customer service, address inquiries, and promote banking products and services.
Your day-to-day responsibilities will involve maintaining accurate transaction records, balancing cash drawers, and ensuring compliance with banking regulations and procedures.
The expected schedule for this role is Monday through Friday from 8 : 15 a.m. to 5 : 15 p.m., with additional hours on Saturday from 8 : 15 a.m. to 12 : 15 p.m.
Join us and become an integral part of our banking team!
Are you the Full-time Financial Services Representative - Upper Perkiomen Valley Office (Teller) we're looking for?
To excel as a Full-time Financial Services Representative (Teller) at our Upper Perkiomen Valley Office in Pennsburg, PA, strong communication and interpersonal skills are essential.
You should possess a customer-centric mindset, attention to detail, and the ability to work effectively in a fast-paced environment.
Being a team player and having a positive attitude will help you provide excellent service to our valued customers.
Additionally, having basic math skills and the ability to multitask with accuracy will be beneficial in this role. While no specific software or tools are required, a willingness to learn and adapt to new processes is key to success in this position.
Join us and showcase your abilities in the dynamic world of banking!
GENERAL DUTIES AND RESPONSIBILITIES :
Models Q2 Service and Sales programs with creativity and energy such that goals are achieved and quality standards are met or exceeded.
Takes personal initiative and is a positive example for others to emulate.
- Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner, and for providing prompt efficient and accurate service in processing transactions through consultative selling and cross-selling in a positive manner.
- Cross-sells deposit and loan products and refers customers to appropriate person or department.
- Performs paying and receiving Financial Service Representative functions accurately balances cash drawer and / or a Teller Cash Recycler (TCR) at the end of the day.
- Able to relate to other people beyond giving and receiving instructions.
- Must have strong QNB product knowledge and actively champion QNB Service and Sales, referral and product campaigns.
- Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities.
- Supportive of community through involvement and participation in local volunteer and / or charitable organizations.
- Required availability of all operating branch hours which can include weekends.
- Assumes additional job-related duties as requested including the ability to work at any branch location.
REQUIRED TRAINING, EXPERIENCE AND EDUCATION :
- Regularly required to stand for prolonged periods of time - all day if necessary.
- Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers.
- Required training and product knowledge must be completed within the first 6 months of employment.
- Ability to lift and maneuver 25-50 pound coin bags.
- Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs.
- Requires basic reading, writing and arithmetic skills. Completion of high school, vocational training or equivalent.
- Fulfill QNB compliance in operations and security by adhering to government regulations, QNB policy, and established procedures.
- Must successfully complete Banking Fundamentals within the first 18 months of employment.
- Must fulfill re-certification requirements for FSR annually,
- This position may require compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.
Your next step
We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable.
If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!