Administrative Assistant to the Customer Service Team

ENVIRONMENTAL ENTERPRISES INCORPORATED
Cincinnati, OH, US
Full-time

Job Description

Job Description

Environmental Enterprises, Inc. is a specialty environmental management and disposal company. We are dedicated to protecting the environment by providing recycling options, and waste disposal at competitive rates through innovative technologies and superior technical support.

We are currently seeking an onsite Administrative Assistant , to provide administrative and organizational support to the Customer Service Team and other departments as needed.

Responsibilities

  • Maintain detailed records of customer interactions and transactions
  • Support the customer service team in managing customer accounts and resolving issues, including data entry and filing
  • Build relationships both internally and with vendors and customers, acting as a resource and liaison
  • Troubleshoot common issues on request, and report findings to the Customer Service Team
  • Answer and Direct phone calls as needed and respond to customer emails and phone calls in a timely and professional manner, providing accurate information about our services
  • Other duties as assigned

Skills and Qualifications

  • Attention to detail
  • Excellent interpersonal skills, with demonstrated ability to communicate effectively both verbally and in writing
  • Strong organizational skills and the ability to multitask
  • Proficiency with Microsoft Office
  • Ability to work independently and as part of a team
  • Positive attitude and a customer-focused approach
  • Willingness to learn

Benefits

  • Health, dental, and vision insurance
  • Life and disability insurance
  • Matching 401k
  • Paid vacation, sick time and holidays

Environmental Enterprises Incorporated is an Equal Opportunity Employer M / F / Disabled / Vets

10 days ago
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