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Principal Product Mgr - Tech, A to Z Experiences

Amazon.com Services LLC
Seattle, Washington, USA
$161.9K a year
Full-time

Are you a passionate, self-starting Product Manager interested in building products to connect Amazonians with the information, resources, and insights they need through best-in-class intranet solutions?

We are looking for a Principal Product Manager, with a technical background, that is customer obsessed, has a bias for action, and wants to learn and be curious.

In this role you will take responsibility for an entire area within the A to Z product space, working with engineering and UX to set the vision, tenets, strategy, and roadmap for your space.

You will join the A to Z Experiences team responsible for delivering highly successful launches and ongoing operation of new intranet mobile and web applications for Amazonians.

Over time you are likely to be involved in all aspects of the Amazon A to Z product suite.

Key job responsibilities

  • Working closely with business leadership to define and evolve the vision for your products
  • Working with stakeholders across the company to gather and document requirements
  • Establishing feature prioritization and creating ambitious but achievable roadmaps
  • Defining acceptance criteria and user acceptance testing processes for your products
  • Working closely with engineering to ensure feature delivery in line with requirements
  • Defining the product metrics that ensure successful use of our products by our customers, and reporting on those metrics through regular status mechanisms
  • Monitoring the execution of new product and feature launches to ensure they meet expectations
  • Contributing to a team culture of experimentation and innovation
  • Analyzing customer feedback and usage metrics to identify key pain points and ensuring appropriate levels of product quality and performance
  • Managing bottlenecks, providing escalation management, anticipating and making trade-offs, balancing the business needs versus technical constraints, and maximizing business benefit while building great customer experiences
  • Presenting confidently to senior management through both verbal and written communications
  • Capable of rolling up sleeves as necessary to ensure projects stay on schedule and meet our high standards of quality

About the team

As part of People eXperience Technology (PXT), we deliver products that are used by all Amazonians in their daily roles in Amazon.

Within PXT, the A to Z Experiences team owns Amazon A to Z, Amazon’s flagship employee intranet application. A to Z provides Amazonians with access to tools and resources related to their employment, their workplace, their careers, and that of their teams (if they are a manager).

A to Z is available to users before, during, and after their time at Amazon as both a web application and a mobile application.

It supports our corporate employees, our associates in our Fulfilment Centres, and our alumni.

BASIC QUALIFICATIONS

  • Bachelor's degree
  • Experience owning / driving roadmap strategy and definition
  • Experience working with and influencing senior level stakeholders
  • Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
  • 10+ years product management in a technology field

PREFERRED QUALIFICATIONS

  • Experience developing mobile / internet products and technologies
  • Experience interpreting and communicating analytics
  • Experience with the development, launch and support of digital publishing systems and the associated user-facing applications
  • 30+ days ago
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