Server & Storage Engineer

Riverside Technologies, Inc.Omaha, NE, US

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Job Description

Description :

Riverside Technologies, Inc. is currently seeking a Server & Storage Engineer. If you like working in a fast-paced environment and have great customer service skills, we welcome your application! As a Server & Storage Engineer, you will be responsible for implementing, supporting, and maintaining server, storage, and virtualization environments based on design specifications. RTI has multiple levels of engineers with various responsibilities, including :

Designing, implementing, monitoring, and managing RTI’s customers’ server and storage infrastructure
Maximizing uptime and performance of critical systems
Modifying, repairing, and upgrading server and storage systems
Field Engineering up to 50% travel

What You’ll Be Doing :

Providing onsite and / or remote support for servers, storage arrays, hypervisors, and backup systems

Designing and implementing server and storage solutions, including virtualization, SAN / NAS, and cloud integrations

Installing, configuring, and supporting servers (Windows, Linux, VMware, Hyper-V) and enterprise storage systems (SAN, NAS, DAS)

Monitoring server performance, storage utilization, and system health, investigating faults, and resolving issues for our customers

Performing system upgrades, patch management, firmware updates, and capacity planning

Working with OEMs, distributors, third-party support, and service vendors to ensure systems meet performance and availability expectations

Providing technical assistance and support for incoming issues related to servers, storage, operating systems, and virtualization platforms

Communicating accurately, concisely, and professionally with the customer about repair steps taken, parts ordered, and time estimated until completion

Maintaining documentation and communicating updates to project teams and customers

Performing other related duties as assigned

Requirements : What You’ll Need :

Bachelor’s degree or equivalent experience in information technology, computer science, or related field preferred

Server, storage, and virtualization certifications highly desired : HPE, VMware VCP, Microsoft (MCSA / MCSE), Dell EMC, CompTIA Server+

Knowledge of backup and disaster recovery solutions (Veeam, Commvault, etc.) is a plus

1 year in field service support role supporting a variety of server and storage environments

3+ years' experience in server, storage, and virtualization design and deployment is highly desired

Ability to travel. Position can be up to 50% travel, both in and out of state, including overnight stays

Must be available for varying shifts depending on customers’ needs

Ability to maintain a high degree of professionalism in actions, demeanor, and dress

Must have exceptional driving record and have a valid driver’s license

Regular reliable attendance

Must be able to pass drug screening and background check

Must have ability to move equipment weighing up to 50 lbs.

Must be able to climb ladders and be comfortable working at heights of 3-40 ft.

What You Can Look Forward to :

We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.

PASSION : A passionate work environment – we are passionate about finding unique, creative solutions to our customers’ challenges.

CREATIVITY : A creative environment with creative people – we enjoy finding creative solutions to different challenges.

TEAMWORK : A team-centric environment - we thrive on working with others to reach a common goal.

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Storage Engineer • Omaha, NE, US

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