Utilities Division Supervisor

Overview

The Utilities Division Supervisor serves as a key member of the Utilities Division and is responsible for planning, coordinating and supervising the daily operations and activities of the City's Water and Wastewater infrastructure including the maintenance and repair of the City's water distribution and wastewater collection system. This position has extensive contact with contractors, citizens and handles field investigations, inquiries and complaints. This position provides leadership in all aspects of utility operations, ensures all tasks run efficiently, provides excellent troubleshooting skills, provides excellent customer service to the public and ensures regulatory compliance.

ESSENTIAL FUNCTIONS : The following duties are typical for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to demonstrate competence and satisfactory performance of these duties. Other duties may be required and assigned.

• Supervise, schedule, review and evaluate the work activities of Utility personnel, counsel and coach team members.
• Coordinate the work activities of the Utility Crews and participate in daily work of staff responsible for maintenance and repairs.
• Investigate and resolve customer inquiries and complaints.
• Maintain the city's infrastructure, equipment and parts supply inventory.
• Operate and maintain responsibility for a variety of tools and equipment including city vehicles and hand tools.
• Identifying and resolving operational, technical and procedural problems; to ensure all operations run efficiently and workload is completed in a timely manner.
• Ensure that all utility infrastructure is maintained and repaired in accordance with AWWA recommendations.
• Contributes to the efficiency and effectiveness of the team by offering suggestions and directing or participating as an active member of a work team.
• Participates in the selection of assigned staff, provides or coordinates staff training, works with employees to correct deficiencies and implements discipline procedures.
• Conduct product review and testing, research product specifications and assists in the development of request for proposals and analyzing of responses, recommends technologies and vendors.
• Monitor contractor activities to ensure city specifications and regulations are met, keep abreast of all water meter and detector check applications.
• Perform special assignments and / or other related duties as assigned.

Knowledge, Skills and Abilities

Note : The following paragraph is kept for content completeness but the emphasis tags have been removed as requested.

Minimum Required Qualifications

Physical and Work Environment

The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee's supervisor or Employee Services.

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