Customer Service Representative
We are on the lookout for a dedicated and detail-oriented Customer Service Representative who shows initiative! The perfect candidate will demonstrate exceptional communication skills, the ability to prioritize tasks, handle multiple responsibilities, and maintain composure in high-pressure situations.
Perks : Paid Time Off (PTO), Paid Holidays, Health Benefits, and 401(k) options.
To apply, kindly share your up-to-date contact details, resume, and references.
Compensation :
$11 hourly + Bonus Structure
Responsibilities :
- Respond to incoming calls from customers, addressing inquiries about products, services, and general information.
- Maintain accurate records of customer accounts and update new account information as needed.
- Handle challenging customer issues following provided scripts and escalate when necessary.
- Recognize common customer problems for efficient resolution.
- Perform scheduling and various administrative tasks.
- Utilize company software to ensure precise property / tenant data management.
- Support department with daily duties such as data entry, faxing, and scanning.
Qualifications :
- Strong verbal and written communication skills are essential for this role.
- In-depth understanding of customer interactions is required.
- Demonstrating exceptional communication, active listening, and interpersonal abilities is a must.
- Being able to assess and prioritize information effectively for decision-making is vital.
- Previous experience in Property Management would be advantageous.
About Company
Turnkey Real Estate Management provides full-service property management in Southern Ohio. We are building better communities and creating happy joyous homes for owners, tenants, employees, and contractors.
Our core values consist of being God-Centered, Family Focused, Filled with Integrity, Customer Focused, and we exceed expectations.
Our ideal candidate will share these core values as well. If you have a desire to be a part of a team that is leading the investment real estate industry, look no further!
Equal Opportunity Employer
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