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Patient Care Tech- B2 Urgent Care (PT- 0.5 FTE, Day Shift)
Patient Care Tech- B2 Urgent Care (PT- 0.5 FTE, Day Shift)Bozeman Health • Bozeman, MT, US
Patient Care Tech- B2 Urgent Care (PT- 0.5 FTE, Day Shift)

Patient Care Tech- B2 Urgent Care (PT- 0.5 FTE, Day Shift)

Bozeman Health • Bozeman, MT, US
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Patient Care Tech Clinic

The Patient Care Tech Clinic is imperative to increasing efficiency, productivity, as well as patient and team satisfaction. Performs uncomplicated tasks under direct supervision of a work area nurse, including but not limited to patient care; transporting patients within the facility; ordering medical supplies and medications; assisting nurses with scheduling appointments, processing referrals, and pre-visit planning.

Minimum Qualifications :

Required

  • High School Diploma or Equivalent
  • American Heart Association BLS

Preferred

  • Courses in Medical Terminology
  • Nurse Aid training or non-certified graduate of medical assistant program
  • EMT, CNA, or health care related certifications
  • Experience working with protected health information and electronic health records
  • Two years of medical / clinical office experience

    • Essential Job Functions :

    In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements.

  • Collects patient information. Obtains and records vital signs and reports findings to provider or RN and records appropriate documentation in a timely manner.
  • Performs chart review / pre-visit planning prior to clinic visit.
  • Produces and manages schedule tracking and referral reports
  • Produce and mail annual appointment paperwork; order labs for pre-visit planning according to guidelines or protocols; Schedule patient appointments, referrals, procedures and tests.
  • Order drugs, medical supplies and vaccines for clinic; process all vaccines orders (stock & VFC as needed); assist with vendor requests / coupons / samples as needed;
  • Coordinate prescription assistance program and pre and prior authorizations for clinic patients
  • Perform other tasks as appropriate

    • Knowledge, Skills, and Abilities :

  • Ability to work in a busy and stressful environment
  • Ability to work varied shifts
  • Strong emotional intelligence, interpersonal and teamwork skills
  • Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
  • Creativity, problem analysis and decision making
  • Detail oriented, organizational skills and the ability to prioritize
  • Exercises tact, discretion, sensitivity and maintains confidentiality

    • Physical Requirements :

  • Lifting, Pushing, and Pulling : Support 50 pounds of weight (patient, assist with bedside needs, etc.) Lift 50 pounds (pick up a child, transfer a patient, etc.) Carry equipment / supplies. Use upper body strength (CPR, physically restrain patient, etc.)
  • Extended Hours : The role may involve working for extended periods, requiring sitting, walking, or standing for eight or more hours daily.
  • Flexible Schedule : The position may necessitate working beyond a standard 40-hour workweek, including weekends and after-hours shifts.
  • On-Call Availability : On-call work may be required to respond to organizational and patient needs promptly.
  • Effective Communication : Proficient in effective communication, both in person and through various technologies.
  • Handling Challenging Situations : The role may involve dealing with upset individuals, requiring the ability to de-escalate situations and work effectively with frustrated patients or families.
  • Repetitive Tasks : Ability to perform repetitive tasks as needed to fulfill job responsibilities.

    • Exposures :

    Tasks Include Potential Exposure : Job tasks may involve exposure to :

  • Bloodborne pathogens, such as blood, bodily fluids, or tissues.
  • Radiation in settings where medical imaging procedures are performed
  • Various chemicals and medications used in healthcare settings. Job tasks may involve handling cleaning products, disinfectants, and other substances.
  • Infectious diseases due to contact with patients in areas that may have contagious illnesses
  • Emotionally challenging situations, such as dealing with distressed patients or difficult family interactions.
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    Patient Care Tech • Bozeman, MT, US

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