Do you enjoy turning a patient’s difficult past experiences into positive, comforting ones? Do you bring warmth and a welcoming attitude to your work each day?
We are looking for a caring and organized Front Desk / Patient Care Coordinator who is passionate about helping patients and keeping our dental office running smoothly.
Why Join Centennial Endodontics? We believe that even a busy day full of root canals can be a positive and fulfilling one.
We are a quiet 2 doctor practice built on empathy, teamwork, and a commitment to always getting better. We value each team member’s unique strengths and talents, and we’re looking for someone who shares these values and wants to grow with us in a supportive and friendly workplace.
Your Responsibilities Will Include : Learn and use our systems and software which will allow you to efficiently do the following : Greet and Check-In Patients : Warmly welcome patients, confirm appointments, and gather necessary information to start their visit smoothly.
Schedule Appointments : Efficiently manage the appointment calendar to optimize patient flow and minimize wait times. Manage Patient Records : Accurately update and maintain patient files, including medical history, treatment plans, and contact details.
Insurance Verification : Verify patient insurance coverage, eligibility, and benefits prior to appointments. Process Insurance Claims : Prepare, submit, and follow up on insurance claims to ensure timely reimbursement.
Handle Billing and Payments : Collect co-pays, process payments, and address patient billing inquiries with clarity and professionalism.
Coordinate Treatment Plans : Discuss treatment plans and financial options with patients, including out-of-pocket costs and insurance coverage.
Answer Phone Calls : Respond to patient inquiries, schedule appointments, and address any concerns over the phone. Prepare Reports for Referring Doctors : Compile and send necessary treatment reports and follow-ups to referring practices.
Maintain Office Supplies : Track and order front office supplies to ensure smooth operations. Assist with Patient Check-Out : Review completed treatment, schedule follow-up visits, and provide necessary documentation.
Coordinate with Clinical Team : Communicate with doctors and dental assistants to ensure a seamless patient experience. General Office Duties : Perform tasks such as filing, emailing, and maintaining a clean and organized reception area.
Administrative Support : Assist management with various tasks to ensure smooth office operations. What We’re Looking For : We seek a Front Desk / Patient Care Coordinator with at least 2 years of customer service experience, preferably in a dental setting.
The ideal candidate is friendly, calm under pressure, and brings kindness, empathy, and strong organizational skills to their role.
You should be an effective communicator, tech-savvy, and attentive to detail, ensuring smooth interactions and accurate documentation throughout the office.
Why This Role Might Be Perfect for You : You enjoy helping others and making people feel at ease. You thrive in a role that blends organizational tasks with customer interaction.
You appreciate an office culture that values teamwork, respect, and a healthy, balanced lifestyle. Ready to Join Us? If you’re ready to be part of a practice that values your skills, supports your growth, and offers a positive, team-oriented environment, we’d love to hear from you.
Please send your resume and a brief cover letter to [email protected] , explaining why you’re a great fit for this role. Powered by JazzHR
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