Director of Customer Success Operations

VirtualVocations
Pasadena, California, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

A company is looking for a Director of Customer Success Operations in North America.Key Responsibilities : Develop and own critical reporting and dashboards for renewal and retention measuresTrack upcoming renewals, conduct analyses, and provide reporting for business reviewsBuild scalable solutions to support Tier 3 accounts and provide insights for customer retentionRequired Qualifications : Demonstrated experience in operations within technical SaaS or subscription software servicesProven leadership experience in customer success operationsExperience leading cross-functional initiatives in startups to mid-sized companiesExpertise in defining and executing digital engagement strategiesFamiliarity with software development tools, practices, and methodologies preferred

3 days ago
Related jobs
Promoted
VirtualVocations
Inglewood, California

A company is looking for a Customer Success Operations Specialist. ...

Promoted
Mercaso
Los Angeles, California

Mercaso is hiring a Director of Distribution & Delivery Operations to support our continued growth. Our Director of Distribution & Delivery Operations brings the following:. Our Director of Distribution & Delivery Operations will:. Demonstrated success managing all aspects of a warehouse and distrib...

Promoted
VirtualVocations
Inglewood, California

Key Responsibilities:Lead a team through significant scale change and organizational developmentManage and oversee the day-to-day HR activities of the company, including recruitment, benefits, employee development, and complianceDevelop and implement recruitment strategies to locate, screen, and onb...

Chick-fil-A
Los Angeles, California

Evaluating Performance of Labor Cost along the Executive Director(s) of Operations. Coaching the behaviors of all Team Members and all members of leadership in the Front of the House around Cash Management. Hustling, working with a sense of urgency, going all out to create surprisingly fast Speed of...

Promoted
VirtualVocations
Inglewood, California

Key Responsibilities:Define key performance metrics and benchmarks for Customer ExperienceProvide actionable intelligence and customer insightsIdentify opportunities to expand customer base through upsells, renewals, and conversionsRequired Qualifications:5+ years TAM experience, including managing ...

InsideHigherEd
Alhambra, California

Under general supervision of the Assistant Athletic Director for Academic Support Services, the Associate Director of Student-Athlete Success will provide administrative services and assist in the personal growth and off court activities of the Women's Basketball student-athletes. The Associate Dire...

The Hunter Group Associates
Los Angeles, California

Growing restaurant group near San Francisco seeks Director of Culinary Operations, a talented culinarian with strong leadership in operations. Great growth, benefits and profit sharing. ...

InsideHigherEd
Monterey Park, California

Become a strategic partner in the leadership and guidance of UCLA Samueli's School of Engineering's development efforts, as Senior Director of Development Operations. As the Senior Director, working collaboratively with the finance office you will oversee the team's budget; implementing strong progr...

HHM Hotels
Pasadena, California

Opportunity: Director of Operations. General Manager – Area General Manager –Regional Director of Operations. Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adeq...

InsideHigherEd
Alhambra, California

Under the general supervision of the Department of Intercollegiate Athletics (DIA) Director of Track & Field/Cross Country, manage the daily operations and administration of the track & field and cross country programs and take care of any and all tasks as deemed necessary by the Director of Track &...