Change Management Consultant - Communications, Media & Technology - San Francisco/San Jose

Change Management Consultant - Communications, Media & Technology - San Francisco / San Jose

Full-time

This position is focused on delivering Change Management services for our clients within the Communications, Media & Technology industry.

Change Management is focused on helping clients successfully plan for and manage change in an environment that is global, multi-polar, multi-cultural, cross-generational, and virtual - and changing at an accelerating pace.

This is achieved using methods-based, data-driven, tailored solutions to increase the pace, certainty, and sustainability of successful organizational change.

The scope of this Offering Group covers the entire lifecycle of a change program and includes the following core offerings :

• Journey Management
• Bringing proven change management architectures and best practices to help clients navigate increasingly complex change journeys.
• Change Enablement
• Enabling clients to manage their organizational change efforts, such as the transition to outsourcing, system and process-driven change, and large-scale business transformation, among others.
• Organization Change Capability
• Helping clients achieve sustainable performance improvements within their organizations through building greater capability for change within their workforces and teams.

Responsibilities

• Understand client's organization and change management issues, explain the factors involved and shape organizational solutions to deliver value to the client.
• Additional responsibilities in at least one of the following change management offering areas :
• Application of the change architectures, models, and frameworks used to execute global, multi-polar, multi-workforce, cross-generational, or multi-cultural, complex change successfully.
• Assist client executives communicate frameworks, cultural norms, and stakeholder engagement practices.

Organization Change Enablement

• Approach Change Management as a "Science" instead of an "Art" by using data-driven and predictable methodology.
• Utilize methods, estimators, and frameworks that integrate tightly with the broader project.
• Drive stakeholder engagement, leadership alignment, impact analysis, learning / training, communications, business readiness, deployment, and adoption measurement.
• Help re-align the organization, its people, and their actions with critical business imperatives and specific objectives.
• Assist with the workforce transition from internally managed operations to outsourced operations.
• Identify opportunities to provide or create additional client value.
• Develop trusted relationships with key clients or internal customers.
• Ability to meet travel requirements, up to 100%.

Basic Qualifications

• Minimum of 2 years experience related to the successful delivery of change management work in the disciplines of change management methodology, job / role design, stakeholder engagement, sponsorship alignment, communication planning, training / performance support and organizational readiness.
• Minimum of 1 year of experience in the Communications, Media & Technology industries.

Preferred Skills

• Hands-on change management experience with implementing large-scale ERP.
• At least one year of consulting and team management experience.
• Background in individual and / or organizational psychology.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Visio).
• Ability to work independently yet collaboratively in a team environment.
• Strong organizational and analytical skills.
• Excellent interpersonal and written / verbal communications competencies.
• Desire to work in an information systems environment.
• Experience working with offshore and third-party vendors.
• Experience with global or multi-national projects.

All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

No Phone Calls / Emails please. Those chosen for an interview will be contacted.

We look forward to receiving your application!

All your information will be kept confidential according to EEO guidelines.

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