Technology Resource Experts, LLC is looking for an experienced System Administrator to join their rapidly growing team!
Description
Provides support for implementation, troubleshooting and maintenance of IT systems. Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs / loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Position Desired Skills
- Provides support for implementation, troubleshooting and maintenance of IT systems
- Manages the daily activities of configuration and operation of IT systems
- Provides Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
- Provide assistance to users in accessing and using IT systems
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provides support for the escalation and communication of status to agency management and internal customers
- Optimizes system operations and resource utilization, and performs system capacity analysis and planning
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process
- Provides in-depth experience in trouble-shooting IT systems
- Configures and manages UNIX and Windows operating systems and installs / loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance
- Provides detailed analysis and feedback to agency management and internal customers for escalated tickets
- Supports the design of systems, mission architecture and associated hardware
- Directs and possess a working knowledge and understand of system administration interdependencies as part of the Service Oriented Architecture (SOA)
- Analyzes and resolves complex problems associated with server hardware, applications and software integration
Qualifications
An active TS / SCI with polygraph is required.
Fifteen (15) years of experience in programs and contracts of similar scope, type, and complexity within the Federal Government is required.
Bachelor's Degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a Bachelor's Degree.
Technology Resource Experts, LLC offers the very best compensation packages and the flexibility to let our employees decide what's most important to them.
No vesting schedule, no annual requirements for perks - we believe you should have the freedom to choose the benefits that work best in your life.
Employee Freedom of Choice
Our focus is on people first. We offer comprehensive and flexible compensation packages that match the best the industry has to offer and can be customized to fit your needs.
Our Benefits :
- 100% company-paid health , dental , and vision premiums
- Automatic company contributed Health Savings Account (HSA) up to $3,200 for families
- Up to 7 weeks of Paid Time Off (PTO) with no accrual
- Automatic 401k Investment
- Paid 11 Federal Holidays
- BlueCross BlueShield Health Insurance
- Tuition / Training Reimbursement
- Access to Ravens season tickets in club level
- Company-paid golf events for your time and course fees
If you didn't find the perfect fit among our openings, feel free to reach out to or submit your application here !
We're always looking for exceptional talent and would be delighted to notify you about new opportunities!
Curious to learn more about our company? Explore our website , connect with us on Facebook , or follow us on LinkedIn today!
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