SMASHBURGER
Cashier (Guest Service Expert)
Our first Smashburger restaurantopened in 2007 with one single notion in mind; to serve a better burger ! Better burgers takes better service, support and teamwork.
That's why wetreat our team members fairly in a diverse and safe environment. Withan average of 10 restaurants opening each year, we invest in building internalopportunities for our teams’ learning and growth.
We just build better . BetterBurgers. Better Teams. Better Experiences.
Better Benefits : Build a better experiencework & lifestyle!
- Tipshare-earn up to $2 / hr. extra in tips
- GetPaid $ to Refer your Friends*
- 50% ofthe best burgers around (or other menu options)
- Flexibleschedules in a fun, family friendly, team environment
- Medical,Dental and Vision Options
- Paidtime off vacation and sick
- 401Kmatch (21 and older)
- EmployeeAssistance Program
- Fast trackfor career opportunities and management experience
- Freeuniform and hat
Eligibilitybased off of time in position and average hours worked
ReferredEmployees Must Be in Good Standing & Referee must be employed withSmashburger at time of payout. Bonus is paid in two distributions
Cashier Responsibilities
- Reporting to the Restaurant General Manager, our Cashiersare the Guest Service Experts (GSE) that champion better burgers! In this roleyou will :
- Greet guests with a smile! Responsible forwelcoming new and repeat guests every visit
- Promote a fun andpositive work environment
- Teamwork! Must beable to work with others on the line and communicate effectively with cooks andmanagers in a busy restaurant environment
- Be knowledgeable of all menu items so you canmake meal suggestions & answer questions
- Verify each guest order for accuracy, manage to-go orders, process POS transactions and follow cash handling procedures& full understanding of Smashburger rewards program
- Visit tables after food delivery to ensureguests have everything they need (refills, condiments, etc.) and that theirexperience has been perfect
- Adhere to all active marketing promotions& encourage guests to complete surveys upon each visit
- Foster and valuea safe work environment by following all personal and food safety and securitystandards
- Have pride inkeeping floors, counters, dining area and restrooms clean at all times with theuse of company approved cleaning products
- Ability tolisten, communicate and work well with others in a busy restaurant environment
- Values integrityand doing the right thing, even when no one is watching
- Follow companycash policies to ensure minimal losses through theft or shortages
- Upsell food itemsto all guests ordering through thoughtful suggestions
- Follow companyorder accuracy procedures to ensure a happy guest and minimize waste
Cashier(GSE) Requirements
- No experience necessary we buildbetter skills! Mustsuccessfully complete Smashburger training program
- Must be 16 yearsold
- Physical abilityto stand for extended periods of time & to move and lift boxes of food / supplies up to 25 lbs.
- Show up on timeto work variable hours / days, including nights, weekends, and holidays
- Adhere toSmashburger uniform policy
- Must successfullycomplete Smashburger training program
- Ability to followall guidelines and procedures set forth by Smashburger, local, state, andfederal employment regulations
- Must be able toproduce authorized U.S. work documents; Smashburger participates in E-Verify
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