REQUIRED KNOWLEDGE AND ABILITY :
- Exceed First Class Service standards and behavior with every guest, business partner and peers.
- Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.
- Clear tables after guests leave. Takes tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.
- Retrieve and transport dirty tableware to dishwashing area.
- Communicate with server and hostess to assure efficient seating, table utilization and customer service.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Use correct cleaning chemicals for designated items, according to OSHA regulations. Sweep and mop.
- Removes trash and garbage to designated areas.
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner.
- Maintain clean organized work environment that is free of safety hazards
- Accountable for compliance with all local, state, federal laws and regulation including those relating to food safety.
- Other duties as assigned.
Required Experience
- Ability to work various shifts in a 7 / 365 team oriented environment
- Excellent customer service skills and an ability to communicate effectively
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to adapt to changing priorities and unexpected situations
- Ability to work with minimal supervision.
- Good communication skills and the ability to work independently as well as with other team members.
- Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with guest
- Ability to lift a minimum of 50 lbs.
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