Job Summary
We are seeking a professional to join our team. In this role, you will receive .
The ideal candidate is highly organized with the ability to multi-task and work well under pressure.
Responsibilities
- Receive requests and inquiries from customers and internal teams.
- Schedule and dispatch technicians to customer sites based on priority, availability, and skill set.
- Coordinate with technicians to ensure timely completion of jobs.
- Track and update tickets, ensuring accurate documentation of requests, technician assignments, and job progress.
- Communicate with customers regarding appointments, delays, and other relevant information.
- Collaborate with internal team to address customer and technician needs and resolve issues.
- Assist updating records, including customer information, service histories, and equipment details.
- Handle incoming phone calls, emails, and other communications.
- Request quotes from vendors and subcontractors and routinely follow up.
- Itemize and prepare bills for services completed.
- Place online orders, request submittals, verify lead time, prepare purchase orders, provide payment and schedule deliveries.
- Complete forms accurately include tax exempt certificates, credit card authorizations, service tickets, etc.
- Request and file vendor information such as COIs, W9s, subcontractor agreements and lien waivers.
- Prepare estimates for clients using QuickBooks.
- Assist with weekly payroll processing using ADP.
- Review and save invoices and estimates.
- Track open bills and due dates and review vendor statements.
- Maintain calendar of due dates, renewal dates, annual deadlines, quarterly filings, etc.
- Manage vehicle fleet for maintenance, inspections, registrations, parking violations, insurance, and garages.
- Provide ad hoc administrative assistance to our internal team, field team, suppliers, subcontractors, and clients.
Qualifications
- High school diploma / GED
- Minimum 5 years of previous experience in dispatch and / or purchasing
- Excellent typing and data entry skills
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in using computer software and systems, including scheduling software, and Microsoft Office Suite
- Familiarity with HVAC and plumbing terms and equipment is desirable but not required
Compensation
Negotiable based on experience
Flexible work from home options available.
HVAC/Plumbing/Fire Protection Engineer
Hazen and Sawyer is seeking an Engineer to join the HVAC/Plumbing/Fire Protection (H-P-F) group. The candidate will work within Hazen and Sawyer’s H-P-F Discipline Group and can expect to work closely with experienced Engineers to perform system designs. The work will focus on municipal water ...
Executive Office and Cross Functional Project Manager
The ideal candidate will have a blend of administrative expertise, office management experience and strong communication and project management skills. We are seeking a highly organized and proactive profile to support the regional CEO and executive team leading CEO office functions, managing go to ...
Technical Product Manager, Information Retrieval & Ranking - CTO Office
Technical Product Manager, Information Retrieval & Ranking - CTO OfficeBloomberg's CTO Office is the future-looking technical and product arm of Bloomberg We envision, design, and prototype the next generation infrastructure, hardware, and applications for the Bloomberg Terminal. Interact with end ...
Executive Office Manager and Board Liaison
Assist with the administration and preparation of meetings and responsibilities within the Executive office, ensuring accurate and timely entries into the CRM system. Our client is seeking a detail-oriented, proactive individual to provide essential administrative support and project coordination fo...
Office Manager & Executive Assistant
The Office Manager & Executive Assistant also supports RTS’s mission and programs by ensuring a well-organized, welcoming office environment and acting as a key liaison between staff, stakeholders, and leadership. PRIMARY FUNCTION: The Office Manager & Executive Assistant e...
Case Manager and Companion
Responsibilities include management of health care plan and needs, including communication with her healthcare team; creating sustainable lifestyle habits and enforcing them with daily encouragement; communicating on her behalf to financial institutions and legal team; coaching her through every day...
Front Office Manager
The Four Seasons Hotel New York Downtown is looking for a Front Office Manager who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Front Office Manager, you will be part of a team that prides itself on excellent service, driving inclusio...
Risk Manager - News & Media - Chief Risk Office
The CRO collaborates with other functions, including Legal and Compliance, Finance, Operational Resilience and Internal Audit, to provide centralized risk frameworks, processes, tools, training and advisory services to businesses and departments. Drive program and process level risk assessments, mon...
Office Manager Job
FYZICAL Therapy and Balance Centers, the country's leading health and wellness provider, is looking for a natural-born leader with a passion for making a lasting impact on the healthcare industry to join our growing organization as Office Manager at our Brooklyn,NY, location!. State-of-the-art techn...
Technical Product Manager, Information Retrieval & Ranking - CTO Office
Interact with end users and a diverse group of partners to understand their workflows and technical requirements and their needs for creating, managing and accessing metadata. As a Technical Product Manager, you will have ownership over a suite of infrastructure, grow our platforms, expand our user ...