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Front Desk Agent
Front Desk AgentMajor Management • Bend, OR, USA
Front Desk Agent

Front Desk Agent

Major Management • Bend, OR, USA
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The Bend Super 8 is seeking a dedicated Front Desk Agent to join our team in providing exceptional customer service at our hotel. The idea candidate will have a passion for hospitality and ensuring guests have a memorable experience during their stay.

Duties :

  • Greet guests upon arrival and provide them with information about services and amenities
  • Assist guests with check in and check out processes efficiently
  • Handle guests inquiries, requests, and complaints promptly and professionally
  • Operate phone systems to answer calls and direct them to the appropriate department
  • Perform night audit duties to ensure accuracy in guest billing and accounting processes
  • Maintain a clean and organized front desk area
  • Coordinate with other hotel departments to meet guest needs effectively

Requirements :

  • Previous experience in a front desk, guest services, or hotel environment is preferred
  • Strong customer service skills with a focus on guest relations
  • Knowledge of hospitality management practices and procedures
  • Familiarity with resort operations is a plus
  • Excellent phone etiquette and communication skills
  • Ability to multitask in a fast paced environment
  • Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!

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    Front Desk Agent • Bend, OR, USA

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