Surgical Scheduler - Vascular Office, Glens Falls

Department / Unit :

Vascular GF / Saratoga

Work Shift :

Day (United States of America)Surgical Scheduler, Glens Falls, NY

Vascular Office

Work Schedule : Monday Friday

Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for healthcare employees looking to join our Back Office team as a Surgical Scheduler.

An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. Can efficiently and accurately utilize all scheduling systems while successfully managing their physicians’ clinical schedules as well as surgical schedules.

This is a full-time position (40 hours / week) Monday Friday during normal business hours of 8 : 00AM-4 : 30PM.

Essential Duties and Responsibilities

• Responsible for initiating surgical booking process.
• Compile booking sheets, all surgical consents, pre-op orders, prior authorization and pre-admission forms.
• Preparing patient disability and out of work / school paperwork.
• Responsible for updating the system with registration, scheduling and insurance information.
• Responsible for discussing financial obligation and explaining regulatory forms, as well as answering any patient questions.
• Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.
• Understands the practice and hospital strategic plan.
• Supports plans, policy and procedures, and initiatives within scope of their departments expectations and role.
• Represents AMC and supports the ideals and principles of their department, the Practice, the Hospital and the Center.
• Exemplifies Albany Med CARES guiding principles.
• Is a champion to ensure an optimal patient experience.
• Understands and promotes patient and employee safety as our top priority.
• Promotes a safe environment and promptly reports issues.
• Understands patient safety goals.

Qualifications

• High School Diploma / G.E.D. - required
• 2-3 years office experience or one year of related experience in a medical practice - preferred
• Experience using an electronic health record and Microsoft Office a plus.
• Excellent customer service skills.
• Ability to multi-task in a high patient volume unit.
• Ability to learn and utilize resources.
• Strong time management skills.
• Ability to review information and draw appropriate conclusions.
• Good judgement and ability to problem solve; escalate issues as needed.
• Strong teamwork skills and work ethic.

Salary Range : $18.53 / hr - $26.15 / hr

Thank you for your interest in Albany Medical Center!

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.

Workforce members are expected to ensure that :

Access to information is based on a need to know and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose.

Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.