Senior Customer Marketing Manager

A company is looking for a Senior Customer Marketing Manager.

Key Responsibilities

Identify and cultivate strong relationships with enterprise customers to develop advocates and champions

Create customer success stories, case studies, testimonials, and video spotlights highlighting enterprise impact and ROI

Design and execute customer marketing campaigns that drive adoption, retention, cross-sell, and upsell within enterprise accounts

Required Qualifications

3+ years of experience in customer marketing, B2B marketing, or customer advocacy, ideally with enterprise customers

Experience partnering with Sales, Customer Success, and Product teams to drive adoption, retention, and growth

Familiarity with customer advocacy platforms and marketing automation tools (e.g., Marketo, Salesforce)

Strategic thinker with strong project management skills