Talent.com
Emerging Store Manager

Emerging Store Manager

WalgreensOneida, NY, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Emerging Store Manager

Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate schedule with the Store Manager with minimal overlap; Assumes responsibilities of all store activities in the absence of the Store Manager. Ensures proper merchandising, protection of store assets, and improves store sales and profitability. Leads and manages store team members, including recruitment, hiring, performance management, and discipline of direct reports to ensure teams are engaged and performing their responsibilities to achieve company deliverables.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints in a timely manner and answers questions to ensure a positive customer experience. Models and shares customer service best practices.
  • Monitors customer service, provides coaching, training, and develops plans for improvements in both the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and builds loyalty.
  • Accountable for improving on overall customer service metrics.

Operations

  • Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening / closing / changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
  • Collaborates with external partners to drive the future of their Walgreen store. Identifies ways to support external partnerships and services as a resource for Pharmacy Operations Manager in seeking community outreach opportunities.
  • Supports Store Manager in leveraging data, analysis, and team member input to make fact-based decisions, follow-up, and monitor impact.
  • Supervises the control of the store cash management including but not limited to register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping.
  • Supervises front end and pharmacy inventory, completing resets / revisions and price changes; analyzes front end and pharmacy inventory trends to create corrective action plans; trains / coaches team members to follow inventory standard operating procedures.
  • Ensures execution of operational feedback from the Store Manager and District Manager through delegation and supervision of team members.
  • Ensures that store interior and exterior are clean and presentable; manages repair and maintenance; responds to emergencies.
  • Ensures team members have a working knowledge of all computer and technology systems and software.
  • Provides for the safety and well-being of team members; effectively utilizes the Security Operations Center.
  • Complies with all company policies and procedures, manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including sale of alcohol, tobacco, fresh food, and pharmacy products.
  • Completes special assignments and other tasks as assigned.

    • Full Store Operation Business Performance Management

  • Independently analyzes financial and performance data; creates action plans to support achievement of business deliverables.
  • Uses operating statements, key performance indicators, and other relevant tools to engage the team; drive solutions and actions for store improvement. Collaborates with Store Manager to identify sales opportunities, gain insights, to ensure growth and performance of the store through new initiatives as directed by the Support Center.
  • Supports Pharmacy during busy periods, including serving as a pharmacy technician, when necessary.

    • People & Performance Management

  • Primarily responsible for leading and training team members; provides training, mentoring, coaching, and support to enable team members' career development. Responsible for team member discipline, coaching meetings, and makes recommendation regarding team member performance management, including discipline and termination when appropriate.
  • Manages team member performance by assigning responsibilities, developing performance plans, setting goals and expectations, observing performance, providing feedback and giving recognition to enhance effectiveness of individual team members and overall team.
  • Acquires and retains talent, builds pipelines to keep store properly staffed, and ensures a diverse pipeline of future leaders. Anticipates short and long-term staffing needs, develops talent plan, manages candidate pool, participates in the interview process and makes hiring decisions.
  • Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
  • Establishes a culture of accountability through clear expectations and performance management, Performance Improvement Plans, and constructive discipline.

    • Training & Personal Development

  • Successfully completes Store Manager learning and development program. Completes all required learning and development courses, certification, and any training assigned by Store Manager, District Manager and company leaders.
  • Monitors own performance, seeks continuous feedback from leader and team members, and commits to self-development; has an Individual Development Plan in place.
  • Obtains and maintains valid pharmacy technician license as required by state.

    • Communications

  • Communicates regularly with team members through one-on-one discussions, group meetings to ensure communication is open between leaders and team members. Actively responds to team member questions or concerns.
  • Assists Store Manager in planning and communicating the company and store strategy.

    • External Basic Qualifications

  • Bachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma / GED and two years of experience in a supervisory position (does not require experience with direct reports).
  • Demonstrated leadership abilities that include professional business ethics, self-motivation, and strong communication skills and strong business acumen.
  • Completion of Store Manager training program (LEAP) or willingness to complete Walgreens Leadership Essentials training (for individuals placed in ESM role on or after June 1, 2021) within 12 weeks of ESM start date.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
  • Willingness to work flexible schedule including extended days, evenings, and weekend hours.
  • Willingness to accept promotion into a Store Manager position, if promotion is offered, which could require relocation to a different store location.
  • Ability to transfer to other Walgreens retail assets located within the same hiring Area.

    • Preferred Qualifications

  • Bachelor's Degree.
  • Internal candidates : Management experience, including supervising others, managing, and assigning work. Experience across both front-end and pharmacy.
  • External candidates : Business majors. Prior retail or food industry experience.

    • We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability / veterans.

    This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $45,000 - $71,550. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors.

    This role will remain open until filled.

    Employment Type : Full-time

    Job Function : Retail

    Campus Req? : No

    Store : 19977-ONEIDA NY

    District : 169-UTICA NY

    Common Location : 104 GENESEE ST, ONEIDA, NY, 13421-02716-19977-S

    Full District Office Address : 208 HERKIMER RD, UTICA, NY, 13502

    serp_jobs.job_alerts.create_a_job

    Emerging Store Manager • Oneida, NY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Sales Manager

    Sales Manager

    Globe LifeSyracuse, NY, US
    serp_jobs.job_card.full_time
    Moore Leighton Organizations, a top-performing agency under Globe Life, is proud to represent the official life insurance company of the Dallas Cowboys, LA Lakers, and Texas Rangers.We are dedicate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    TJXNorwich, NY, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    TradeJobsWorkforce13251 Syracuse, NY, US
    serp_jobs.job_card.full_time
    Looking for Store Managers - Submit your application today Responsible for establishing and maintaining customer service, oversees and is accountable for the operation of a location ensuring maxim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    STORE MANAGER CANDIDATE IN NEW HARTFORD, NY

    STORE MANAGER CANDIDATE IN NEW HARTFORD, NY

    Dollar GeneralNew Hartford, NY, US
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others!.We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    STORE MANAGER

    STORE MANAGER

    Volo's Auto SupplyRome, NY, US
    serp_jobs.job_card.full_time
    The Store Manager is responsible for overseeing all aspects of store operations at Volo's Auto Supply (NAPA).This role includes building strong relationships with wholesale and retail customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Requisition Store Manager -Butternut

    Requisition Store Manager -Butternut

    KPH Healthcare ServicesSyracuse, NY, US
    serp_jobs.job_card.full_time
    Scope of Responsibilities : Oversees the day-to-day operations of entire store.Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting comp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly AutomotiveUtica, NY, US
    serp_jobs.job_card.full_time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    ASST STORE MGR in LA FAYETTE, NY S10784

    ASST STORE MGR in LA FAYETTE, NY S10784

    Dollar GeneralLa Fayette, NY, US
    serp_jobs.job_card.full_time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Store Manager

    Store Manager

    Against All OddsSyracuse, NY, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Location : Destiny USA, 9090 Destiny USA Drive, Syracuse, NY 13204.Being a Store Manager of a retail clothing company at AGAINST ALL ODDS (AAO) brings unique rewards and challenges.It's high profile...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager

    Store Manager

    Extra Space StorageEast Syracuse, NY, US
    serp_jobs.job_card.full_time
    The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision.This role ensures the facility meets high cleanliness standards, maintains fina...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager - Spencer's

    Store Manager - Spencer's

    Spencer'sNew Hartford, NY, US
    serp_jobs.job_card.full_time
    Benefits include : Company Paid Sick Time, Paid Vacation Time, Paid Holidays, Bereavement Pay, Jury Duty Pay, Monthly Sales Bonus, Yearly Shrink Bonus, Champions Club Bonus, Contest Prize Awards, 40...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    ASST STORE MGR in EDMESTON, NY S17580

    ASST STORE MGR in EDMESTON, NY S17580

    Dollar GeneralEdmeston, NY, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Department Manager

    Retail Department Manager

    Ollie's Bargain OutletEast Syracuse, NY, US
    serp_jobs.job_card.full_time
    The Retail Department Manager grows department sales to achieve the store sales plan.The Retail Department Manager responsibilities include aspects of merchandising, customer service, and store mai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    ASST STORE MGR in VERNON, NY S09112

    ASST STORE MGR in VERNON, NY S09112

    Dollar GeneralVernon, NY, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Manager - Earn Up to $37 / hr

    Store Manager - Earn Up to $37 / hr

    TradeJobsWorkforce13211 Mattydale, NY, US
    serp_jobs.job_card.full_time
    Looking for Store Managers - Submit your application today Responsible for establishing and maintaining customer service, oversees and is accountable for the operation of a location ensuring maxim...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    03914 Assistant Store Manager

    03914 Assistant Store Manager

    Sally Beauty HoldingsEast Syracuse, NY, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and consistent, using only the specified HTML tags.R...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    The Vitamin ShoppeNew Hartford, NY, US
    serp_jobs.job_card.full_time
    Are you looking to fine tune your leadership skills in an environment that fosters continuous education and offers opportunity to develop both personally and professionally?.Do you consider yoursel...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Store Manager

    Store Manager

    The Salvation Army Syracuse ARCRome, New York, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives.Through the collection and resale of gently used goods we are able to provide the financial support to assist m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    ASST STORE MGR in EARLVILLE, NY S19410

    ASST STORE MGR in EARLVILLE, NY S19410

    Dollar GeneralEarlville, NY, US
    serp_jobs.job_card.full_time
    Work where you matter at Dollar General, our mission is serving others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient sto...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Assistant Store Manager

    Assistant Store Manager

    Francesca'sSyracuse, NY, US
    serp_jobs.job_card.full_time
    Our inclusive brand reflects our people and commitment to the world.We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30