Join Axon and be a Force for Good.
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.
Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
In the role of Sr. Product Manager for Real-Time Operations, you'll be central to one of Axon's strategic priorities and fastest-growing businesses.
You'll be instrumental in revolutionizing public safety through leading-edge products like Axon Dispatch and Axon Respond.
Our vision is ambitious : to become the real-time operations platform for public safety, significantly enhancing the decision-making and situational awareness for first responders, dispatchers, supervisors, and command staff on every single incident.
You will have the opportunity to provide first responders with real-time capabilities far beyond the 911 calls and half-duplex radios used today.
A key pillar of reinventing real-time response is having real-time insights from connected cameras, devices, sensors, and various signals that provide awareness of ground-level events.
These insights form the basis for transforming real-time operations for officers, dispatchers, command staff, analysts, and more across the spectrum of first response.
In a critical incident, seconds matter. This product work directly contributes to our mission of Protect Life. As the PM for Signals and Presence, you are at the core of our real-time offerings.
You will manage the dots that appear on the map and provide insights to our end users. Your work spans the entire portfolio of software in RTO : Axon Respond, Axon Dispatch, Fusus, and other third-party experiences.
In your role, you will own the business from end to end, including conceptualizing the vision, building the roadmap, and driving adoption of new capabilities with our customers.
Your role will be a blend of technical, innovative, and strategic thinking, requiring a deep understanding of our customers, a passion to make an impact on our mission of Protect Life, and the ability to lead cross-functional teams.
What You’ll Do
Location : Hybrid from Seattle, WA Office or Atlanta GA Office with a minimum of 4 days in office per month.
Reports to : Senior Director of Product, RTO
Direct Reports : 0
- Product Strategy : Develop and execute the product roadmap for your area. Identify new opportunities based on research, industry trends, and best practices, driving innovation and sustainable growth.
- Cross-functional Leadership : Work closely with engineering, design, operations, finance, and executive teams to bring products to market and develop and grow business opportunities.
- User-Centric Design : Advocate for our users and their needs, working to deliver the best possible experience while balancing business objectives.
- Data-Driven Decision Making : Utilize data to understand customer needs and behaviors as well as business objectives, and transform that knowledge into product enhancements and new features.
- Market Analysis : Keep your finger on the pulse of industry trends, and use this knowledge to inform product strategy.
- Stakeholder Management : Collaborate with internal and external stakeholders to ensure successful product rollouts and performance.
What You Bring
- Bachelor’s degree in computer science, engineering, or a relevant technical experience.
- 7+ years of Software Product Management experience of high scale services with proven results driving revenue, engagement, and customer delight.
- Proven experience forging close relationships with customers and delivering on complex end-to-end solutions.
- Ability to strategically execute within a fast-paced, deadline-oriented, and complex environment.
- Possesses critical thinking and analytical skills, including the capacity to identify, assess and prioritize competing deadlines and needs.
- Fluent in self-serving data and insights via SQL, Excel, etc.
- Experience with video streaming and / or collaboration technologies a plus.
- Experience at both startups and large global tech companies is a plus.
- Experience building both Consumer and Enterprise products is a plus.
- Experience building Device + SW + Services products and businesses is a plus.
Benefits That Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
The Pay : Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 133,000 in the lowest geographic market and USD 256,000 in the highest geographic market.
The actual base pay is dependent upon many factors, such as : level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors.
Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life.
To see more details on our benefits offerings please visit www.axon.com / careers / benefits.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place.
We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description.
If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways.
You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job.
The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment.
All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures.
Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances and empowering all of our employees so they can do their best work.
If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.
com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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Remote working / work at home options are available for this role.