Technical Project Manager

TECHNICAL PROJECT MANAGER-Implementation

Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Remote must be based in Southeast part of U.S.( GA, FL, NC, SC)

About Tillster

Headquartered in the USA, Tillster is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions for mobile, tablet, online, kiosk, call center, and more creating personalized interactions based on consumer preferences, language, and currency.

Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform : one scalable, enterprise class solution to create world-class digital engagement solutions.

Our mission and passion are one in the same : Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over.

About the Role

Tillster seeks a Project Manager-Prefer Southeast Location (GA, FL, SC, NC) to join its team, managing moderately complex technical and technology-centric programs and projects.

You will work cross-functionally with Product, Sales, Account Management, Marketing, Engineering, Technology Analysis & Documentation, Technical Support, and other teams, documenting and reporting program scope, deliverables, timeliness, critical paths, change control, and proactively engage in risk mitigation.

You will liaise with internal program / project executive sponsors and other stakeholders.

To be successful in this role, you will have 3+ years’ experience in a program / project lead role. You are self-disciplined, highly self-motivated, communicative, precise, and factual, demonstrate adherence to commitments, and appreciate responsibility and accountability.

You are personable, demonstrating commitment to best practices and customer satisfaction.

What You'll Do

• Build a project plan that gets clients live and to market as fast and with the highest quality possible.
• This role will help guide our implementation process with our new clients as we roll out our platforms.
• Create clear communication and definition of what has been promised to the customer, the timeline, and outcomes expected.
• Manage a high volume of fast-paced concurrent projects to successful delivery.
• Set and meet deadlines with quality deliverables.
• Conduct daily project stand-up meetings, collect and disseminate information to functional teams and stakeholders.
• Drive cross-functional team deliverables and schedules.
• Ownership and accountability of accurate and timely project planning.
• Track open issues and risks and effectively negotiate to impact decisions and trade-offs.
• Hold teams accountable for their commitments, milestones, resources, and deliverables.
• Anticipate, identify, document, and manage key project and program risks.
• Identify cross-functional dependencies, track, and report on their progress.
• Document and communicate status, issues, and risks in a timely manner to stakeholders and senior management.
• Ensure that the appropriate documents exist and are broadly communicated.
• Create clearly understandable and actionable success criteria, objectives, and requirements.
• Use effective verbal and written communication skills to interact with individuals at all levels of the organization.
• Client engagement duties as required or directed.

About You

• Bachelor’s degree in Computer Science, Engineering, Business or relevant field.
• Minimum 2-3+ years’ experience in a project lead role.
• Success working in an Agile / SCRUM environment preferred.
• Demonstrated success collaborating with various teams.
• Excellent communication and influencing skills.
• Flexible, adaptable; comfort with ambiguity.
• Strong bias for action; ability to juggle multiple priorities.
• Eagerness and willingness to roll up your sleeves and do whatever is necessary.

The Interview Process

• Recruiter interview with a Talent Acquisition Specialist.
• Interview with Project Team.
• Interview with our Project Leadership.

Thriving at Tillster

As a member of Tillster, you will embody our core values :

• Put Customers First : Prioritize the needs and satisfaction of our customers.
• Collaborate : Work together effectively.
• Innovate : Embrace creativity and pursue new ideas.
• Operate from Data : Use strong critical thinking skills.
• Drive Results : Focus on achieving tangible outcomes.
• Own It : Take responsibility for your actions.
• Be Passionate and Have Fun : Bring enthusiasm to your work.

Making a Difference in the Tillster Way

We are committed to fostering an inclusive and diverse work environment.

Follow us on :

Tillster : https : / / www.tillster.com /

Tillster Careers : https : / / www.tillster.com / careers

LinkedIn : https : / / www.linkedin.com / company / tillster /

Pay and Benefits (USA)

• Expected base salary ranges $87,000 - $115,000.
• Equity : All employees within the U.S. are eligible to participate in the Stock Option Plan.
• Health Benefits : All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits.
• Holidays : The company observes ten (10) paid holidays per calendar year.
• Paid Time Off (PTO) : Full-time, regular employees earn 15 days of PTO in the first 12-months.
• Retirement : You will be eligible to participate in the 401(k) Plan.
• Education, Learning & Development : We offer college tuition and education assistance programs.

Local Candidates Strongly Preferred

No Visa Sponsorship

Principals only no Agencies or calls please

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