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Seasonal Customer Service Representative

Seasonal Customer Service Representative

VirtualVocationsRochester, New York, United States
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A company is looking for a Seasonal Customer Service Representative for the holiday season.

Key Responsibilities

Provide excellent customer service through live chats, emails, and phone calls

Address customer inquiries and issues promptly and professionally

Document customer interactions accurately in the CRM and identify opportunities for improving the customer experience

Required Qualifications

A Bachelor's degree or equivalent work experience

1+ years of experience in a customer service setting

1+ years of experience in building customer relationships and resolving complaints

1+ years of experience in identifying and solving customer issues collaboratively

Experience with Salesforce or other CRM software is a plus

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Customer Service Representative • Rochester, New York, United States

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