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Associate Account Manager, GFO

Associate Account Manager, GFO

Northern TrustChicago, IL, US
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Banking Support Specialist

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Major Duties

Banking Support :

  • Assists bankers, relationship managers, and account managers with client account openings / closings by completing required administrative and compliance documentation.
  • Completes daily maintenance to client accounts such as address changes, check reorders, ordering copies of statements, and setting up direct deposit using appropriate systems.
  • Responsible for coordination of division self audit tasks for submission to banking internal audit on a quarterly basis.
  • Monitors daily overdrafts for deposit accounts and executes appropriate follow-up for approval and / or resolution.

Custody Support :

  • Completes daily processing of client directed transactions via multiple workflow systems.
  • Serves as liaison between client servicing and operations as it relates to cash and trade processing.
  • Maintains documented procedures for processing client accounts.
  • Completes daily maintenance to client accounts as directed by the client servicing team partners.
  • Expected to use some initiative but refer more complex problems to managers / experts. Works effectively as a team member but also independently. Responsible for identifying and resolving problems within established guidelines. Knowledgeable of the core aspects of the job. Working towards becoming proficient in all areas of the job. Completes administrative functions / special projects as needed or requested.

    Knowledge

    Knowledge of trust / banking products and services usually acquired through related work experience is required to service client and administrative needs. Organizational and time management skills are necessary in order to monitor consistent flow of requests in a daily deadline, time-critical environment. Excellent oral and written communication skills are required. Problem solving and analytical skills are needed to resolve client inquiries.

    Experience

    A college or university degree and / or 1-5 relevant experience in trust / banking operations experience is preferred. Proven work record.

    Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

    Working With Us

    As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

    Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

    We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us.

    Reasonable Accommodation

    Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

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