Repair Technician

Tempest Telecom Solutions
Coppell, TX, US
Full-time
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Job Description

Job Description

The Repair Technician diagnoses and repairs various telecom equipment and components across multiple platforms, technologies, and OEMs.

They will collaborate with the team, manage repair processes efficiently, and ensure adherence to quality standards.

JOB DUTIES & RESPONSIBILITIES :

  • Execution of Repairs : Diagnose and isolate equipment failures. Perform repairs on necessary equipment according to schedule and ensure that product repairs meet or exceed industry standards and comply with applicable laws and regulations.
  • Inventory Management : Monitors spare or repair part inventory and reports discrepancies to the management team.
  • Documentation Development : Document all repair work and provide daily status updates. Assist in developing written procedures for troubleshooting and analysis.
  • Collaboration : Collaborate with internal teams to ensure seamless delivery of products / services and resolve any customer issues.
  • Team Support : Attend team meetings and support overall lab initiatives.
  • Continuous Improvement : Identify areas of improvement in processes and make suggestions for these improvements.
  • Other duties as assigned.

QUALIFICATIONS & SKILLS :

  • Associate’s degree in Electronics or equivalent work experience 3-5 years Telecom repair experience.
  • Proficiency in component-level diagnostics.
  • Ability to follow applicable standards and procedures.
  • Experience soldering and desoldering electronic components (through-hole and surface mount).
  • Basic knowledge of electronic test equipment, including Digital Multimeter, Oscilloscope, Spectrum Analyzer, and Component Analyzer.
  • Ability to interpret written and verbal technical instructions.
  • Basic Proficiency in Microsoft Office Outlook, Excel, and Word.
  • Proficiency in working with shopfloor systems.
  • Ability to work independently and efficiently.
  • Ability to prioritize, problem-solve, make quick decisions, and communicate with the team.
  • Highly organized with excellent time management skills and attention to detail.
  • Demonstrated ability to adapt to change and thrive in a dynamic, competitive market.

PHYSICAL REQUIREMENTS :

  • Able to sit for extended periods throughout an employee’s workday.
  • Medium to heavy lifting may be required.
  • Standing for extended periods.
  • Ability to work with hand tooling for extended periods of time.
  • Corrected 20 / 20 vision.

We are an Equal-Opportunity Employer dedicated to promoting diversity, equity, and inclusion in our workforce and to providing a work environment free of harassment, discrimination, drugs, and alcohol.

6 days ago
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