Assistant General Manager

ABOUT ZEGNA

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.

Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand.

Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees.

Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores.

The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores.

As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.

YOUR OPPORTUNITY

As an Assistant General Manager for Zegna, you will be the General Managers second-in-command, helping to achieve business objectives, building solid relationships with Zegna Customers, and promoting the values and ambitions of the brand.

This role reports directly to the General Manager.

HOW YOU WILL CONTRIBUTE

• Strive to achieve individual daily, weekly, monthly and yearly sales and KPI's.
• Offer support to the General Manager by supervising the staff, providing feedback, drafting effective staff schedules, and ensuring optimal productivity.
• Foster marketing initiatives through collaboration with the General Manager and local Marketing and CRM.
• Champion, deliver and monitor a customer-centric culture.
• Identify training and development needs and spend time with the store team providing coaching and training.
• Support the General Manager in recruiting and onboarding top talent.
• Keep the team motivated and engaged by establishing a culture of teamwork and high performance; proactively assist the team with issues and / or opportunities they may be facing.
• Work with the General Manager to provide effective feedback on products and collections and stay updated on stock, consolidation, and transfers.
• Assist with implementation and maintenance of the design and display guidelines from Visual Merchandising to maximize the store’s appeal.
• Ensure the team’s appearance and attitude, the store experience, and all operational activities adhere to the Company Guidelines and the Zegna Code of Ethics.
• Alongside the General Manager, implement Health & Safety regulation and supervise the attendance of the store team at H&S training courses.
• Promote the usage of digital services to increase business opportunities and improve customer service.

WHO YOU ARE :

• Is a dynamic in-store sales-person and inspiring team leader
• Has a love for business and is entrepreneurially-minded.
• Demonstrates strong people-skills and an intuitive sense of hospitality.
• Is reliable, and calm in moments of crisis.
• Is performance-driven and goal-oriented, paying close attention to detail.
• Has at least 4-6 years of experience in the hospitality or luxury industry.
• The salary range for this position ranges from $100,000-$105,000 annually with bonus potential. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Sustainability

Sustainability

Sustainability

At the forefront of ZEGNA's commitment to sustainability, our team ensures the implementation of a robust long-term strategy.

We drive the identification of new sustainability risks, opportunities, and innovative pathways, aligning with our environmental responsibilities.

Join ZEGNA and contribute to building a responsible tomorrow, dedicated to caring for people and our environment, fostering collaboration, and pursuing what has been one of ZEGNA’s pillars since its founding in 1910.

Style & Creative Design, Visual Merchandising and Store Planning

Style & Creative Design, Visual Merchandising and Store Planning

Style & Creative Design, Visual Merchandising and Store Planning

At the heart of ZEGNA, Style & Creative Design, Visual Merchandising, and Store Planning bring the brand's identity to life.

These teams work together to define, design, and implement the brand storytelling, setting industry trends. Leading creative vision, crafting cohesive visual stories, and designing inspiring store experiences, they capture the essence of luxury.

Shape the future of luxury with us, drawing from our proud legacy while driving innovation and excellence.

Sales Channels & Retail Excellence at ZEGNA form the cornerstone of our customer-centric strategy, integrating retail, sales channels, and hospitality to ensure exceptional, personalized customer experiences.

Our clienteling approach, based on shared values and supported by continuous learning for our global sales team, is key to this mission.

Join us to define and implement retail processes and customer engagement across various channels, conveying the essence of Oasi Zegna.

Product Development, Manufacturing, End-to end Supply Chain

Product Development, Manufacturing, End-to end Supply Chain

Product Development, Manufacturing, End-to end Supply Chain

At ZEGNA, Product Development, Manufacturing, and End-to-End Supply Chain form the backbone of our value chain. Guided by Style & Creative Design's vision, Product Development brings each collection to life from concept to reality.

Manufacturing oversees sourcing, engineering, planning, production, and quality assurance, embodying our commitment to excellence.

Logistics ensures seamless product handling and transportation, while Customer Service delivers with precision, driven by customer insights.

Join us in crafting excellence and making a meaningful impact on our legacy of quality and craftsmanship.

In the vibrant world of ZEGNA, Merchandising & Planning drive the design and implementation of merchandising strategies. Guided by Style & Creative Design's vision, this area ensures consistency between the company's image and market needs, seizes opportunities, and optimizes sales.

Be part of this team, connecting every step of the way from the brand's storytelling origins to our customers, immersed in an ever-evolving journey of innovative discovery and excellence.

Marketing, Brand Communication & Digital Media

Marketing, Brand Communication & Digital Media

Marketing, Brand Communication & Digital Media

At the heart of ZEGNA's storytelling, we forge a pathway into the digital era through strategic innovation and consumer focus.

Our teams lead initiatives to amplify brand value across all channels : from pioneering digital and omnichannel strategies to fostering impactful partnerships and curating compelling events, we shape the evolution of our brand's narrative.

Join us in conveying our authenticity through compelling storytelling and transformative digital experiences.

Internship

Internship

Internship

At ZEGNA, you'll craft beauty, develop your strengths, and shape our future. Our integrated value chain offers a comprehensive view of the luxury industry through a lens of excellence, illustrating the interconnected journey from raw materials to finished products and to the customer.

In this dynamic and fast-paced environment, you'll learn and grow on the job, collaborate with colleagues worldwide, and participate in enriching trainings to refine your skills and maximize your potential.

If you're eager to launch your career, send your application to us.

Corporate and Staff Functions

Corporate and Staff Functions

Corporate and Staff Functions

Corporate & Staff functions encompass a diverse array of roles that directly advance the business and support its growth.

Our aim is to achieve excellence across all fields, delivering optimal service and experiences to both internal and external stakeholders.

Every Corporate & Staff function at ZEGNA, from Finance & Control, Internal Audit, Legal, Compliance & Risk, Human Resources, General Services, Health, Safety & Environment, Procurement, and IT, embodies a progressive mindset and a personalized approach that reflects ZEGNA's authenticity.

Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna.

Related Positions Contribute to our proud legacy, and shape our vibrant future, as what makes you, makes Zegna. VIEW OPEN POSITIONS

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