Staff, Product Manager, Last Mile Delivery Driver Acquisition and Onboarding

Position Summary...

What you'll do...

Walmart's Product team places customers and associates at the heart of everything we build. We're a curious bunch. We fall in love with the problem that needs solving and collaborate across teams to create inclusive, award-winning solutions.

We dream big, but we also hold ourselves accountable for reaching our goals. We get to apply our product management expertise on the world's biggest stage.

Our work has a purpose, and we see it play out in our stores and communities every day.

You will have the opportunity to work from one of our hub locations where we have a team presence, Hoboken, NJ, San Bruno, CA, or Bentonville, AR.

The Team You'll Get To Join

On the Driver Experience Product team, we're focused on creating an intuitive gig-driver experience that just works. One that is built through the lens of driver success which fosters trust and transparency, nurtures driver activation and retention - empowering us to become a low-cost delivery partner and platform of choice for gig-drivers everywhere.

The Driver Experience Product team optimizes this experience and works to delight applicants and reduce application time and friction during the signing up process.

We do so by holistically analyzing the experience across every phase of the driver journey and collaborating with business partners and engineering to enhance existing platform experiences and launch new features that reduce high-friction pain points.

As a Staff Product Management for Last Mile Delivery Driver Experience team, you will lead our product vision, strategy, and roadmaps for the platform and apps that acquires, onboards, and activates new drivers.

How You Will Make An Impact

• We are looking for a thought leader and strategist who can help identify across every phase of the driver on-boarding experience and identify our greatest enhancement opportunities.
• In a lot of ways, we function like a startup, meaning you'll leverage cross functional leadership, a collaborative mindset (understanding the impact your suggestions have on other teams' goals and OKRs), and a full range of product thinking and customer experience strategist skills across all organizations.
• Plan strategically and think tactically as a partner with business and engineering to define the future of the Spark Driver on-boarding roadmap.
• An opportunity to reshape the strategic vision for the most critical parts of our driver experience platform with research, data, a lens of cost impact and driver-first mindset.
• Inspire your team (including your business and engineering partners) by bringing new ideas and identifying high-friction pain points for them to innovate and improve upon.
• Perform exploratory analysis of contact drivers to gain deeper understanding of the problem and the impact to support cost and our key metrics
• Analyze product launch and experiment observational data; KPI and contract rate impact, communicate findings, facilitate launch / scale decision recommendations.
• Create a framework for design that is focused on building trust with our core customer, improving transparency of the experience and accelerating our agent's ability to solve contacts through proactive resolution capabilities that you'll help build.

What you'll bring :

• Are someone who feels comfortable working with ambiguity and evolving data while articulating eloquently on business requirements with internal and external senior stakeholders improving holistic app / platform experience.
• Have 5-7 + Years of experience in a high-growth environment (tech-startup), with contributor and leadership roles in product ideation, design and implementation.

Launching multiple high value products and maintaining complex roadmap.

• Possess excellent communication and influence skills; proven experience of influencing other teams and stakeholders (up to the executive level), where their support is critical to success.
• Have an ability to identify upstream blockers, prioritize solutions and effectively communicate outward and upward.
• Detailed orientated with the ability to thrive in a fast-paced and ambiguous environment.

Benefits & Perks

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.

That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions while being inclusive of all people.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see .Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.

Walmart at .The annual salary range for this position is $143,000.00-$286,000.00Additional compensation includes annual or quarterly performance incentives.

Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location)- Stock equity incentives

Minimum Qualifications...

Option 1 : Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management.

Option 2 : 9 years’ experience in product management or related area.

Preferred Qualifications...

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B / C products

Primary Location...

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America