Job Description :
Under the direction of the Supervisor of Vanpool Services, the Administrative Assistant provides daily customer service and support for Vanpool staff.
This position is responsible for implementing administrative processes in accordance with Pace policies and procedures. Other duties assigned.
Use of analytical and organizational skills to assist in the timely preparation / distribution of Vanpool documents, efficiently maintains electronic and paper filing systems, timely processes vendor payments, and performs other administrative duties required.
Use of effective and efficient customer service etiquette in communication with internal and external customers, including, vanpool participants, the public, contractors, public and private service agencies, and other Pace departments.
Efficient and accurate performance of job functions requiring the use of the various software programs utilized by Pace.
Provide support in the day-to-day operations of services as required including unexpected or planned occurrences. Proficient written communication skills to correspond with both internal and external entities.
Qualifications :
The qualified candidate must have at least three (3) years of experience in a similar role with good work history, and at minimum have an Associate's Degree in Business Administration or related field.
Must have Intermediate level proficiency in the use of computer software, specifically with Microsoft Office Suite applications (Outlook, Word, Excel and Power Point) and Adobe.
- Experience with Oracle and Apex is preferred. Must demonstrate strong problem-solving, analytical, and critical-thinking skills;
- be highly organized with an extreme attention to detail; be able to successfully work on numerous projects simultaneously and efficiently in order to meet project deadlines;
- demonstrate excellent reading comprehension and written and oral communication skills; be able to type with speed and accuracy;
- be adept at proofreading and editing documents for spelling, grammar, and punctuation; demonstrate excellent interpersonal skills;
and maintain confidentiality.
Pace is an Equal Opportunity Employer
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