Job Description
Job Description
Benefits :
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Do you love helping people through difficult situations?
Then, dont miss your chance to join our Franchise as a new Job File Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened!
Were seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero ! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities
Prepare estimatesCoordinate crew and job schedulingOffice administrative duties such as preparing email and written correspondencePerform detailed and accurate data entryAssist other departments, as neededAssist customers as needed with a variety of issuesPosition Requirements
2+ year(s) of administrative or office-related experienceConstruction administrative experience a plusExperience with quality assurance, and scheduling a plusExperience in service industry environment a plusPossess polite, confident, and excellent customer service skills, including listening and questioning skillsExcellent organizational skills and strong attention to detailAbility to self-manage and strong problem-solving skills.Capability to work in a fast-paced, team-oriented office environmentProficient in Microsoft Office (i.e., Outlook, Word, Excel)Ability to learn new software, including Xactimate (prior experience preferred) and proprietary softwareMinimum of HSD / GEDAble to successfully complete a background check subject to applicable lawHours
40 hours / week, flexible to work overtime when requiredVary between 7 a.m. and 7 p.m.Compensation based on experienceSERVPRO Marietta West is an EOE M / F / D / V employer
Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21