Overview
Kettering Health Medical Group
- Kettering Health Medical Group, formerly known as Kettering Physician Network, employs more than 700 providers, including physicians and advanced practice providers, throughout the Greater-Dayton and Cincinnati areas.
- Offering an extensive range of specialties and expertise, our physician practices provide comprehensive care at more than 200 locations and ten counties.
- Our services include heart & vascular, orthopedics, sports medicine, primary care, and urology.
Responsibilities & Requirements
Under the supervision of the provider and / or practice leader, provides administrative support throughout the practice.
- This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls;
- greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments;
day-end reconciliation duties.
Job Requirements :
- High School Diploma or equivalent.
- Previous front office experience or background in general office work.
- Must be able to maintain confidentiality / discretion.
- Must be patient, courteous, and tactful.
- Ability to communicate and relate well with office staff, ancillary departments and the public.
- Ability to follow direction, accept orders and perform repetitive tasks.
- Computer literate in use of word processing and email.
Preferred Qualifications
- 1-year experience in a medical / physician office setting preferred
- Experience in electronic medical records preferred.
- Knowledge of medical terminology preferred.
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