New Store Opening
Job Status : Full-Time
Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences.
At other brands, you might see similar roles called Assistant Store Manager.) As a Sales Manager, you'll engage with customers, have a hand in process ideation & improvement, & participate in various special projects along the way.
Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action & learning from our super talented business & Retail leaders.
Ready to play an integral part in shaping & driving Warby Parker Retail? Read on!
What you'll do :
- Communicate Warby Parker's values & brand philosophy to customers
- Own troubleshooting for our point-of-sale system
- Oversee the store's inventory management procedures
- Develop new processes that improve Warby Parkers ability to serve customers & optimize their shopping experiences
- Manage & implement daily zoning schedules
- Open & close the store
- Lead meetings at the beginning of shifts & at the end of the day, plus roundtables & other meetings as needed
- Direct a team of 810 team members, consistently demonstrating what great service looks like
- Help conduct team members' biannual performance reviews with the Store Leader & Associate Store Leader
- Assist with new hire on-boarding & ongoing training
- Treat all of our customers with respect & cultivate an inclusive, service-minded work culture
Who you are :
- Steeped in Retail experience, with 1+ year in a management position
- Equipped with exceptional interpersonal skills
- Backed by managerial experience in sales or operations at a complex, customer-focused retailer
- A self-starter with an entrepreneurial spirit
- Eager to learn new skills
- An upbeat & empathetic team player
- Driven to do what it takes to be a top performer time & time againand help your teammates reach their targets along the way
- Able to bring a positive, fun energy to the workplace, even when working long hours
- Not on the Office of Inspector Generals List of Excluded Individuals / Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees :
- Health, vision, & dental insurance
- Life & AD&D Insurance
- Paid time off
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Leave
- Optical Education Reimbursement
- Snack Pantry
- And more (just ask!)
Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications, & location, among others.
This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package.
Details & eligibility will be discussed during the application process.
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