Sr. Manager of BD Patient & User Experience Services

Sr. Manager of BD Patient & User Experience Services

Create, Innovate, And Deliver Solutions! This is what you can expect from a career at Noble, an Aptar Pharma company. As business expands, we are seeking a talented Sr.

Manager of Business Development Patient & User Experience Services within our Noble Consulting Services team. This position is remote from home office.

Noble is a patient-centric global leader in medical device training solutions with expertise in human factors engineering, market insights, and device design & engineering to develop, manufacture and commercialize robust training solutions for patients who self-administer drug therapies.

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

We at Noble know that to best serve patients across the globe who self-administer courses of therapy, we must understand their pain points and concerns.

Because of that, we invest heavily in getting to know the patients we serve so we can solidify ourselves as a solutions provider for them.

It’s our mission to ensure patients feel comfortable starting on courses of therapy sooner, and that they feel supported to stay on longer, in order to receive strong health outcomes.

If you are curious and eager for new challenges in a fast-paced environment and for a chance to make a real difference in patient lives we are the next step in your career!

As a Sr. Manager of Business Development for Noble Patient and User Experience Services you will help lead an integral part of Noble’s Consulting Services segment, with a specific focus on selling UX, HF and ID services related to regulated device development, user experience research & design, human factors, and patient engagement services.

The Sr. Manager of Business Development is responsible for identifying and qualifying new leads, driving opportunities to a successful closure, increasing customer knowledge of our Noble Services aiming at de-risking and accelerating drug and device development to optimize market access.

What You Will Do at Noble!

• Establish and nurture a strong network within pharmaceutical, MedTech, and consumer markets.
• Contact potential clients to establish relationships, meet with them to promote Noble’s services and complete Value Proposition.
• Engage stakeholders such as VP / Director of R&D and / or Innovation, Principal Scientists, Device Engineers, Usability Experts, HF Engineers, Regulatory Affairs, Product Managers, Brand Managers, Commercial teams, Medical / Clinical Affairs, Market Access, and Procurement.
• Maintain existing client relationships and build new relationships to promote Noble’s services, as well as Noble’s complete Value Proposition.
• Build pipeline of opportunities and convert into revenue with updates and collaboration with the Head of Consulting Services and Sr.

Director of Business Development.

• Maintain high level of understanding of the market trends and requirements by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Present Noble capabilities to potential and existing clients and constantly refine messaging to drive opportunities to successful closure.
• Collaborate with sales, marketing, and cross-functional leadership in the strategic marketing process to help translate the Voice of the Customer, Market Trends, and learnings from ongoing business to refine value proposition and create new business opportunities.
• Work with internal teams to convert customer challenges into service and design requirement documents, product concepts, Statements of Work, RFP responses and proposals.
• Close new business deals by coordinating requirements, developing, and negotiating contracts, and integrating contract requirements with business operations.
• Attend targeted conferences, trade shows, and industry events.
• Train junior team members.
• Develop thought leadership as part of the strategic marketing strategy.

What Noble is looking for!

• Bachelor’s degree in Business, Science, Human Factors Engineering or related field from an accredited institution.
• 8+ years of business development experience selling services for drug delivery systems, design, HF / UX, CDMO, MedTech, pharmaceutical and / or consumer products.
• Strong technical understanding of the development process for regulated drug delivery devices, surgical systems & instrumentation, and related disposables, IFU’s and packaging.
• Existing knowledge of medical device development regulatory classes, and region to region regulatory standards.
• Proven work experience in driving / growing revenue by closing business with key customers within a niche market segment.
• Highly motivated and driven; able to think on your feet with strong problem-solving skills.
• Demonstrated proficiency in business vocabulary to effectively represent Noble Services to outside parties.
• Excellent interpersonal, oral, and written communication skills.
• Excellent writing, proofreading, and editing skills.
• Proficient in Microsoft Excel, Word, PowerPoint, Outlook, and 365 CRM.
• Willingness to work from home or home office.

What We Offer

• An exciting, innovative, inclusive, diverse and value-based working environment; recognized as Best Places to Work .
• Competitive base salary and annual bonus.
• Innovative benefits to include medical, dental, vision, life, disability, 401k plan with Company matching benefit and non-elective contribution, paid time off, wellness program, and more.
• Offering personal development and training opportunities through our award-winning corporate university and Horizon Learning.
• Give back to the communities where we reside.

Travel Requirements

Up to 50% of time traveling.

What are the physical demands and work environment?

Mental - Requires a relatively high degree of concentration intermittently to compile reports and analyze data approximately 50% of time;

periods of mental effort and concentration followed by other aspects of the job with lesser concentration and attention requirements.

Physical - Requires walking / standing approximately 20%, sitting approximately 80% and lifting up to 15 lbs. approximately 1% of time;

involves repetitive stooping, forward bending and crouching approximately 10% of time.

• Manual Dexterity - Requires use of hands, arms, and feet for repetitive lifting; use of hands and arms to operate computers, copy machine and other general office equipment and to record written information.
• Audible Demands - Requires ability to hear verbal instructions and to communicate with internal departments and outside sources in person and via telephone.
• Visual Demands - Requires ability to read written instructions, correspondence and other documentation as well as operate office equipment such as computers and printers.

Color and depth perception not necessary.

Environmental - Requires capability of performing essential job functions in an established office environment under lighting and climate control tolerances.

Noise level is moderate.

BE YOU, BE APTAR!

Noble Aptar is an Equal Employment Opportunity (EEO) employer. We believe that a diverse workforce is key to our success.

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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